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Plugin Description
WordPress WooCommerce Product RMA Plugin
WordPress WooCommerce Product RMA (Return Merchandise Authorization) allows you to organize a system for customers to request a return without any effort.
With the help of this module, the customer can return the products, and have them replaced or refunded within the admin-specified time limit.
Note –
The WordPress WooCommerce Product RMA Plugin is compatible with Multisite.
This module is now compatible with WooCommerce’s new High-Performance Order Storage (HPOS) feature.
Why use WordPress WooCommerce Product RMA Plugin?
Support
Dear Customers, if you have a question/query, please raise a ticket at webkul.uvdesk.com. We will do our best to answer as quickly as it is possible. Kindly do not give us a low rating without contacting support on the issue you’ve faced. We are always happy to help you.
Main Features of WordPress WooCommerce Product RMA Plugin
- Using Product RMA the customer can return or exchange a product.
- Admin can manage RMA status as well as reasons.
- Buyer and the admin can communicate at store end.
- Dynamic order selection with various options.
- RMA history with filters and pagination.
- Admin can manage return policy.
- The customer can upload images while requesting an RMA.
- Email notification of RMA for the admin and the customer as well.
- Print RMA details and shipping label easily.
- Admin can set order status for RMA.
New Features of WordPress WooCommerce Product RMA Plugin
- Introduced guest RMA feature.
- Customer can re-open the RMA request if the admin has closed the request
- Product stock will get updated after the return of the product.
- Introduced per product RMA time management.
- Provide shipping label upload option on Manage RMA page itself.
- Introduced mail notification for conversation.
- Introduced multi-language feature, added .pot file for translation.
Highlighted Features
1 – Guest Users
The guest user can also generate an RMA.
2 – RMA Status
The admin can change RMA status – approve, decline, and solve.
3 – RMA Reasons
The admin can create RMA reasons from which a customer can choose a valid reason.
4 – Shipping Label
The admin can also add a new shipping label.
4 – Email Notifications
Email notification of RMA for the admin and the customer as well.
4 – Buyer Admin Communication
The admin and the customer both can communicate regarding any query of the RMA.
Business Use
WordPress WooCommerce Product RMA Plugin streamline and automate the return processes, ensuring efficient management of Return Merchandise Authorization (RMA).
The plugin allows customization of return policies, fostering customer trust through a hassle-free experience.
With compatibility for WordPress Multisite, businesses can maintain consistency in their return procedures across various platforms, contributing to a positive customer relationship and satisfaction.
Success Story
ChangeLog
"Initial release v 1.0.0", "Current release v 2.1.0"
v 2.1.0
Update configuration template layout
* Enhanced with multiple features.
* Update Guest User Request Page User Interface
* Add feature to customize menu title for warranty request page
* Set Variable product warranty for different variations
* Customer will receive email notification when admin perform any changes in prescription status
* Establish the warranty pricing for each product.
* Establish warranty durations and conditions for products on an individual or global basis.
v 2.0.0
Fixed - Fixed issues.
v 1.8.2
Fixed - Improved the coding standard and fixed phpcs issues
Fixed - Updated readme file
v 1.8.1
Fixed - Rma dropdown order list issue
Fixed - Improved the coding standard and fixed phpcs issues
Fixed - Updated readme file
v 1.7.1
Tweak - Updated current user id filter
Fixed- RMA request issue
Fixed- Variable product Stock update issue.
Fixed- Variable product Name issue.
Fixed- Shipping label bulk delete option.
Fixed- Pagination UI issue.
Fixed- RMA request cancel issue.
v 1.7.0
Fixed the flow of adding new RMA.
Added feature to re-open RMA if it is declined by Admin.
Added restock feature if returned.
Added filters to view the RMA by RMA status.
Fixed security issues.
v 1.6.1
Fixed js issues.
Fixed mail translation.
Updated .pot file.
v 1.6.0
Use default WooCommerce templates to send mail for RMA request.
v 1.5.0
Introduced multi-language feature, added .pot file.
v 1.4.0
Now URL will be treated as a hyperlink for RMA policy
Compatible with latest version of WooCommerce
v 1.3.0
Success notice added at admin end on status update
Empty warning added while requesting new RMA
XSS vulnerabilities fixed
Removed form resubmission
Pagination added RMA List front end
v 1.2.0
Introduced mail notification for conversation [ can be enable/disable per RMA request basis
v 1.1.0
Introduced guest RMA feature
Introduced per product rma time management
Provide shipping label upload option on manage rma page itself
v 1.0.0
Initial release
