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Plugin Description
💬 Live chat with your website’s visitors through your WordPress website. With Chatway – live chat app, you can do just that and much more! 🎉
Chatway is a lightweight, easy-to-use live chat app for communicating better with your customers. Your customers can easily talk and engage with your business from anywhere, at any time using the live chat button on your WordPress website.
💬 What You Get With Chatway
- Engage your website visitors and customers over live chat
- Provide easy content and file sharing within chat for improved customer support
- Allow you to monitor chats with support agents in a single click
- Let you see the conversation history and get the full picture before responding
- Offer proactive customer assistance that’ll rival your competitors
- Start conversations with customers, solve their queries and answer their questions
- Assign agents to customer issues, and provide an enriching customer experience to web visitors and returning customers alike
- Personalize your customer’s overall experience based on their chat history & interactions
👋 Chatway Live Chat account
In order to use the plugin, once you sign up, a free Chatway live chat account will be created for you, and the live chat script will be added to your website. If you log out or remove the plugin, the script will be removed from your website.
📱 Live Chat Anywhere Using Our Native Mobile Apps
Besides our robust web live chat app, Chatway’s iOS and Android app allows users to engage with website visitors while on the go. This mobile application offers real-time communication and convenience, enabling timely responses and stronger connections with the audience. Download the app now to stay connected and chat with visitors wherever you are.
Download Chatway for iOS 🔗
Download Chatway for Android 🔗
👩💻 Invite your team as agents to Chatway live chat
Chatway offers the option to invite teammates as agents, facilitating collaborative customer live chat support. By adding agents to the platform, businesses can distribute workloads and ensure seamless customer service. Invite and empower your team to work together effectively and provide excellent live chat support to website visitors using Chatway.
Screenshots
Communicate with your website’s visitor through live chat
Download our iOS and Android apps and live chat with your website’s visitors on the go
Invite your team as agents so they can live chat with your visitors as well
Full chat history with every person your chat with
Share files with your visitors through live chat
