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Plugin Description
Cheerlink Livechat, an AI Chatbot, effortlessly integrates with your site to enhance customer service and sales.
Cheerlink Livechat, AI Chatbot is the solution that seamlessly integrates with your website or ecommerce platform, offering AI-powered customer service and sales enhancement features designed to boost your bottom line.
Ready to transform your customer interactions and increase your revenue? Choose Cheerlink Livechat and start your journey towards customer satisfaction and sales success today.
LANGUAGE VERSIONS
Switch between languages or set up multi-language chats. Display a translated version of the widget based on the customer’s location.
The pre-translated languages include:
- English|English
- Arabic|العربية
- Bulgarian|Български
- Catalan|Català
- Chinese (Simplified)|简体中文
- Chinese (Traditional)|繁體中文
- Danish|Dansk
- French|Français
- German|Deutsch
- Hindi|हिन्दी
- Italian|Italiano
- Japanese|日本語
- Russian|Русский
- Portuguese (Portugal)|Português
- Portuguese (Brazil)|Português
- Spanish|Español
- Vietnamese|Tiếng Việt
- Turkish|Türkçe
Third Party Services
This plugin integrates with Cheerlink’s Customer Service Platform (https://cheerlink.app), a SaaS solution that provides customer service widget functionality for your WordPress website.
Data Transmission
To enable the customer service widget functionality, this plugin sends the following basic site information to Cheerlink’s servers:
- Site ID (for service identification)
- appId (for service configuration)
- Site URL (to enable widget functionality)
- Site language (for localization)
- WordPress version (for compatibility)
- Site name (displayed in the customer service interface)
- Admin email (for account management and notifications)
This data is transmitted to Cheerlink’s API (https://api.cheerlink.app) for the following purposes:
– Setting up and configuring your customer service widget
– Ensuring proper functionality and compatibility
– Providing localized service experience
– Sending important service notifications and updates
Service Documentation
- Service Homepage: https://cheerlink.app
- Terms of Service: https://www.cheerlink.app/terms-conditions/
- Privacy Policy: https://www.cheerlink.app/privacy-policy/
Data Security
All data is transmitted securely via HTTPS to Cheerlink’s servers. The plugin maintains minimal necessary data collection practices to ensure proper functionality of the customer service widget.
Service Updates
The plugin periodically communicates with Cheerlink’s servers to:
– Verify service status
– Receive widget updates
– Ensure optimal performance
– Maintain security standards
Uninstallation
When the plugin is uninstalled, a notification is sent to Cheerlink’s servers to properly clean up associated data and terminate the service connection.
Screenshots
Create a unique look and feel for your store with stunning and interactive widgets.
Speed up your support responses with AI-powered suggestions and automation.
Connect with your audience using multi-channel campaigns for maximum impact.
Enhance customer service with an AI chatbot that’s always on and ready to help.
Enhance your understanding of customer behavior with Customer Activities.
