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Plugin Description
This plugin allows you to easily add a chatbot powered by IBM Watson Assistant to your website. Leverage generative AI capabilities in your virtual assistant using our AI Chatbot powered by IBM’s Industry leading Watson Assistant. Deploy your chatbot online in less than 30 minutes, following our step by step guidance. No coding is required!
Features included in the free version:
1. Display a chatbot on your website
2. Easy, seamless Watson Assistant Integration
3. Chat history on your website dashboard
4. Daily chat log emails
5. 7 days of chat log history
The full featured Pro version of AI Chatbot Easy Integration includes everything you need to provide top notch customer care.
Additional features foun in the pro version include:
1. Live online chat
2. Offline messages
3. Unlimited support agents
4. Chat log emails throughout the day
5. Unlimited chat log history
6. Transfer chats between agents
7. Accept file attachments
8. Generate support tickets from chat sessions
9. SMS messaging using Twilio
10. Search your website for answers to questions
Includes a free 14 day trial!
Screenshots
Easily add a chatbot powered by IBM Watson Assistant to your website using AI Chatbot Easy Integration.
Enhance your online support using AI Chatbot Easy Integration. Service agents spend much of their time searching to find answers, increasing response time and frustrating customers. Our AI Chatbot can automate the repetitive requests and allow agents to solve more complex customer problems.
Every customer interaction with your chatbot will be recorded and displayed for your agents to review. Responses can be used to better understand the needs of your customers and to improve your chatbot’s performance.
Our solution includes a full featured service agent chat feature. Allowing agents to communicate with website users using a dashboard right on your website. Features includes: offline messaging, file attachments, agent transfers, support tickets, quick reply messages and more.
