BSS Customer Feedback Hub For WooCommerce Wordpress Plugin - Rating, Reviews, Demo & Download
Plugin Description
BSS Customer Feedback Hub for WooCommerce replaces the basic WooCommerce review box with a rich, modern “Customer Feedback” section — star reviews, community questions & answers, photo & video uploads, helpful voting, verified-owner badges and full moderation — all in one lightweight, dependency-free plugin.
It looks great on any theme out of the box. The palette automatically follows your active theme (light or dark), and you can set a single accent colour to match your brand — no page builder, no jQuery and no third-party libraries required.
Why store owners choose it
- One section for reviews, questions, photos, videos and comments — far more than plain star ratings.
- Builds buyer trust with “verified owner” badges and public helpful-vote counts.
- Keeps your product star averages accurate — reviews use WooCommerce’s native
reviewtype. - Fast and self-contained — vanilla JavaScript, scoped styles, assets loaded only where needed.
- Fully translatable and RTL-ready out of the box.
Contribution types
- Reviews with star ratings
- Questions & answers (community Q&A, answer inline)
- Photo uploads
- Video uploads
- Comments
Front-end experience
- Big average score, a fractional star widget and a clickable rating histogram
- Per-type filter pills, a sort dropdown and a “with media” toggle
- Photo & video galleries with a full-screen lightbox
- “Was this helpful?” voting with self-vote protection
- Report / flag inappropriate contributions
- Inline submission form with type tabs, an interactive star picker, a live word counter, drag-and-drop media previews and honeypot spam protection
- Guest submissions with name/email, or automatic details for logged-in users
- Live AJAX updates — new reviews, answers, counts and the histogram refresh without a page reload
- Self-contained confirmation modal for submit, validation and voting messages — no dependency on the theme or other plugins
Moderation & management
- Optional manual moderation, with auto-approval for administrators
- Dedicated moderation screen with status tabs (All / Approved / Pending / Spam / Trash), a type filter and bulk actions (approve, unapprove, spam, move to trash; permanent delete from Trash/Spam)
- Helpful / not-helpful and flag “signals” shown at a glance for every contribution
- “Verified owner” badge and an option to accept reviews only from verified buyers
- Choose whether a purchase counts after any paid order or only completed orders, or require only a registered account
- Flagged-contribution handling (set to pending, spam, or record only) with a configurable flag threshold
- Admin badges for chosen roles or usernames
- Minimum / maximum word count and configurable media limits (files per contribution and max file size)
Appearance & compatibility
- Theme-aware palette: text and surfaces follow the active theme (light or dark)
- Accent colour follows an admin colour-picker setting, the block theme’s primary colour, or a tasteful default — with automatically readable button text on any accent
- Render inside the product “Reviews” tab (following your theme’s tab style) or as a full-width section below the product, or place it anywhere with the
[bsscufeh_reviews]shortcode - RTL-ready — ships a mirrored stylesheet loaded automatically on right-to-left locales
- HPOS (High-Performance Order Storage) compatible
Developer friendly
- Standard WordPress comments storage; reviews use the native WooCommerce
reviewtype so star aggregates stay in sync - Fully translatable (text domain
bss-customer-feedback-hub-for-woocommerce, includes a.pot) - Scoped, prefixed CSS with overridable
--bssr-*variables; no theme or third-party plugin dependency - Filters such as
bsscufeh_contribution_types,bsscufeh_section_heading,bsscufeh_submittable_typesandbsscufeh_verified_statuses
Privacy
Contributions are stored as native WordPress comments. When a visitor submits a review, question, answer, photo, video or comment, the plugin stores the name and email address they enter (or their account details when logged in) and the submitter’s IP address — the same data WordPress records for any comment — to attribute the contribution, verify ownership and de-duplicate helpful votes. The plugin does not send any data to external services and does not track visitors.
Screenshots
The front-end “Customer Feedback” section — big average score, gold-star widget, clickable rating histogram, per-type filter pills, a “with media” toggle and sort dropdown, plus a review card with a verified-owner badge and “Was this helpful?” voting.
The inline submission form — contribution type tabs (Review, Question, Photo, Video, Comment), an interactive star picker, a live word counter, drag-and-drop photo/video uploads, and guest name/email.
Admin settings — Contributions: choose which contribution types are available, admin badges, default sorting, minimum/maximum word count, flagged-contribution handling and moderation.
Admin settings — Reviews & ratings and Media: display position, verified-owner options, required star ratings, media limits and the theme-aware accent colour picker.
The Contributions moderation screen — status tabs, a type filter and bulk actions, listing reviews, questions and answers with author, product, helpful/flag signals and verified badges.
