Chatbot IO Widget Wordpress Plugin - Rating, Reviews, Demo & Download
Plugin Description
Chatbot IO Widget is the official WordPress client for the bestchatbot.io service. It adds an AI-powered chat widget to your WordPress site. The widget uses your knowledge base to answer visitor questions, and can execute real actions like scheduling appointments, creating support tickets, and looking up orders.
Features:
* AI chat widget powered by your knowledge base (RAG)
* Identity verification for logged-in users (JWT-based)
* WooCommerce integration: enriches identity with billing data and Stripe customer ID
* Cache-safe: works with WP Rocket, W3 Total Cache, Cloudflare, and all page caching plugins
* Zero friction for anonymous visitors (identity only required for protected actions)
How Identity Verification Works:
1. The widget loads normally on all pages (no token in HTML)
2. A background AJAX request checks if the visitor is logged in
3. If logged in, a signed JWT token is generated server-side and passed to the widget
4. The token enables protected actions (order lookup, subscription check, etc.)
This approach is cache-safe because the AJAX endpoint (admin-ajax.php) is never cached by WordPress caching plugins.
Third-Party Service:
This plugin requires a bestchatbot.io account to function (SaaS). The widget connects to the bestchatbot.io service at https://bestchatbot.io to process conversations, run the knowledge base (RAG) pipeline, and execute tool calls. By installing this plugin you agree to the bestchatbot.io Terms of Service and Privacy Policy: https://bestchatbot.io/terms
Screenshots
AI chat widget running on a WooCommerce store; answers product questions and handles customer requests like order cancellations.
Logged-in visitor with verified identity; the bot recognizes the customer via JWT and retrieves their order details securely without exposing data to unauthenticated visitors.
