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Plugin Description
ChatGen Overview
For detailed overview, kindly check our blog article here
Over 5000+ businesses use ChatGen, Live Chat app with custom bots to convert most of the site visitors to leads.
Get Chatgen on your WordPress site to engage your visitors.
- Build a custom bot to qualify or answer basic questions before routing it to the agent
- Stay connected with your visitors anywhere from your Desktop or Mobiles
- Rich Live chat features like Add participants, Saved Replies, Add lead custom attributes, labels, etc
- Extract as much information as possible about the lead ad visitors
- Integrate all your data into popular CRMs like Salesforce, Hubspot, etc. within a minute
- Manage your business hours
- You can create a bot for business hours and for offline hours
- Extensive reports for analysis
- Theme customization
- Automated meet schedules
- Use smart booking option to select based on the click/ option the visitor selects
- Intelligent routing to agents based on the click
- Use our Omni channel platform and and engage your customers on different social media platform like facebook, whatsapp etc
- Use the rating nodes to get the feedback for your products/services in a conversational way
- Control the visibility of your flow not only as per business hours but also depending on the pages of your website
- Engage with your customers not only on your website but also on other marketing platforms
Screenshots
Chat window – minimized
Chat widget – maximized
WordPress settings
Announcement messages
