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Plugin Description
Chative is a messaging platform that allows businesses to interact with customers across multiple websites and social media outlets while seamlessly gathering all conversations in one place
Install live chat to your WordPress site with the click of a button
All you need to do is click the “Add app” button, and we will automatically embed Chative live chat to your WordPress site instantly.
Convert visitors to paid customers faster with the live chat
By answering their questions, solving their problems, and providing personal support instantly. It will help you increase your customer satisfaction and increase sales.
Attract customers right away when they come to your website with a highly customization live chat
Placing a popup chat widget sits at your website’s bottom right or left and actively engages with visitors with a beautiful greeting and chat window.
Measure your business performance to improve your customer service
With Chative report about chat volume, response time, what they usually talk about, team performance,…You can easily understand your customer’s needs and behavior and use those metrics to improve their experiences.
Automate your support and sale process with the help of chatbot agents
You will be able to collaborate with chatbot seamlessly during the conversation or beginning of the conversation. This helps you automate specific scenarios such as giving a product tour, answering FAQs, offering discount codes, collecting info, and any other use case.
Win customer satisfaction by personalizing their experience with custom segmentation
Capturing and managing customer data can give you more information about customers, such as their last order, their favorite items, their requirements,…right inside the inbox.
Chative aims to help your business optimize your support workflow and increase customer experience at the same time in one single live chat platform. Instead of spending all day supporting customers, your staff can now automate common questions, repeated processes, so that you can focus more on building customer relationships and resolving custom requests.
Screenshots
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