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Plugin Description
Provide professional support to users in your own language with CodeBard Help Desk.
Check out the Live Demo here
Its professional features include:
- Unlimited Users
- Unlimited Agents
- Unlimited Tickets
- Unlimited Departments
- Multi Language
- Easy Language translation from WP admin
- English, Spanish (Intl.), Indian (Hindu) languages included
- Front End Tickets
- Front End Interface for Users
- Front End Interface for Support Admins and Agents
- Easy to Use
- Private Tickets
- Email Notifications
- Ticket and Reply Attachments
- Support Admins, Support Agents with separate permissions
- Easy ticket management
- Responsive
- Extensible
- Compatible with all Themes and Plugins
- Adapts to visuals of any Theme
- Hooks and Filters
In the Live Demo, try changing the theme from Theme Switcher widget on the right column to see how CodeBard Help Desk adapts to different themes!
Use Language admin to easily translate your plugin into your own language or change your own language’s translation. New language packs will be upcoming! If you would like to contribute a translation for your own language, download this sample language file to translate and then contact us from our contact page to get credited.
Quickstart Guide is here and detailed manual is here. All settings in your Plugin admin has detailed and easy to understand descriptions.
Free support is available through Plugin forum, and Premium support is available through CodeBard site.
If you have a WooCommerce store, get the WooCommerce Integration Addon to power up your Help Desk and provide professional support to your store’s customers easily:
Remember to follow us on Twitter (@codebardcom) or join our Newsletter by your Quickstart Wizard to hear about new features, announcements and goodies!
Screenshots
User Ticket View
Ticket creation by User on Front End
Admin Ticket View
Admin Ticket Listing
Support Agent to Department assignments
Languages admin
