CommercePing Wordpress Plugin - Rating, Reviews, Demo & Download
Plugin Description
CommercePing connects your WooCommerce store to CommercePing, a hosted service by Ping Apps Lab. When a customer places a Cash on Delivery order, CommercePing asks them on WhatsApp to confirm it, and the answer is written back to the order as order notes and metadata.
This plugin needs a CommercePing connection to do anything. It works with classic and block checkout and with High-Performance Order Storage.
Data sent to CommercePing (external service)
This plugin is a connector to a third-party hosted service. After you connect your store, it sends the following to CommercePing (https://commerceping.com):
- Order contents: order number, status, items, totals and currency, payment method, and shipping country/region.
- Customer data: the billing phone number and the customer name used in the WhatsApp message.
- Store identity: your site URL and a random install identifier.
- Plugin and contract version numbers.
Purpose: to send the order confirmation message on WhatsApp, receive the customer’s reply, and keep the order’s confirmation status in step. Messages are delivered through WhatsApp (Meta). Nothing is sent before you connect, and sending stops as soon as you disconnect, deactivate or delete the plugin.
Services used and their terms:
- CommercePing (hosted by Ping Apps Lab): Terms of service, Privacy policy, Ping Apps Lab privacy policy.
- WhatsApp Business Platform (Meta), which carries the messages: WhatsApp Business terms, Meta privacy policy.
Consent
You must tick an explicit data-sharing box on the CommercePing settings page (WooCommerce > CommercePing) before the Connect button starts the connection. There is no checkbox or notice at checkout. You are responsible for informing your customers, as required where you operate, that their phone number is used to confirm their order on WhatsApp.
License
This plugin is free software, released under the GNU General Public License, version 2 or later (see license.txt). It bundles no third-party code. The CommercePing service it connects to is a separate hosted service with its own terms.
Screenshots
No screenshots provided
