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Plugin Description
Dropifi is the easiest way to connect with your customers, understand their needs, and boost your sales with authentic word-of-mouth referrals.
Easy Install:
Our contact widget takes less than 2 minutes to install, and allows your customers to reach out to you from any page of your website. It’s designed to match the design of your site too.
Discover who your best customers are:
With just your customers’ email address, Dropifi will build detailed profiles of everyone who contacts you. These profiles include names, demographic and location information, public activity on social media, and much more.
Respond to customers as quickly as possible:
Whether your business is run by a single person or a team, Dropifi’s collaborative inbox is designed to help you support as many customers in as little time as possible. Customer requests are automatically organized into smart categories and you can see which members of your team followed up with a specific customer.
Collect and display glowing customer testimonials:
With Dropifi’s widget, you can boost sales with authentic word-of-mouth referrals. Collect the great things your best customers are saying about you on Facebook, Twitter, and other social media networks and display them on your website.
Make better business decisions:
What do most of your customers really think about your company? What qualities do your happiest customers share? What do they complain about the most? Dropifi’s powerful sentiment analysis helps you track the emotions behind all the messages sent to your organization. Our reports and analytics also help you identify upselling opportunities, anticipate needs and improve customer retention.
More on Dropifi here – Dropifi.com
Features
- Customize everything about your widget to match your website’s design: colors, labels, and templates for sending messages etc.
- Robust anti-spam filters
- Send automatic responses
- Sentiment analysis and contact demographic information discovery
- Re-route messages to the right persons in your organization based on business rules you set.
- Team collaboration
- Multi-language support
More on Dropifi features here – Dropifi.com/features
Localization
Dropifi’s contact form widget supports all languages.
Support
Email us on support@dropifi.com or contact us for any kind of support. We promise to get back to you within the day.
Screenshots
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Dropifi smart “Contact US” widget in action on a website.
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Contact Us widget customization settings
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User’s welcome dashboard
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Dropifi inbox showing messages and full contact profile of sender
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A section of Dropifi Customer Analytic
