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Plugin Description
Social Chat for WooCommerce
Social Chat for WooCommerce facilitates the admin of a site to have one-to-one chat conversations with the customers or clients through Facebook Messenger.
The configuration of Facebook Messenger Chat for WooCommerce requires the Page Id and the App Id which is retrieved from Facebook itself.
It is quite easy to share doc files as well as images over messenger. This makes it easier for the site owner to get in touch with each client, individually.
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Why use Social Chat for WooCommerce?
Support
Dear Customers, if you have a question/query, please raise a ticket at webkul.uvdesk.com. We will do our best to answer as quickly as it is possible. Kindly do not give us a low rating without contacting support on the issue you’ve faced. We are always happy to help you.
Features of Social Chat for WooCommerce
- Admin can chat live via facebook messenger.
- Admin can display the messenger icon on all the frontend pages such as my account, cart page, etc.
- A color for the messenger icon can be chosen by the admin.
- Client handling is much easier.
- A feasible way to engage with the customers.
- The admin can choose which pages the messenger pop-up should not appear on.
Highlighted Features
1 – Live Chat Using Messenger
The admin can have a live conversation with the customers through facebook messenger.
2 – Visibility Of Messenger Widget Icon
The admin may set the domain of the page where the messenger icon must display in the frontend.
3 – Engage With Customers
The site owner can provide faster responses and engage with the customers from time to time.
4 – Manage Clients Smoothly
It becomes easy for the site owner to handle multiple clients directly through Facebook messenger.
Business Use
A social chat for WooCommerce can be used as a customer support tool to enhance the overall shopping experience for customers.
It allows businesses to interact directly with customers in real-time, answering their questions, addressing concerns, and providing personalized assistance.
This helps businesses build rapport with customers, improve customer satisfaction, and ultimately increase sales by providing a seamless and convenient shopping experience.
Success Story
Change Log
v1.0.1
Enhancement - Add a tooltip issue in the admin form.
Enhancement - Update Code structure as per new guidelines.
Enhancement - Option to hide messenger icon on a specific page.
Enhancement - Removed dependency on WooCommerce
v 1.0.0
Initial release
