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Plugin Description
Flexible Refund and Return Order for WooCommerce is a plugin that lets you manage refund and return requests. Your customers will be able to send a refund request directly from the My Account page. The plugin will handle return and refund requests and communication with your customers directly in WooCommerce! You may also inform customers about the privacy and refund policy to help you with returns and warranty requests.
Features
See the main features of the free version:
- Enable the refund and return system for WooCommerce,
- Cash/ On bank account refund type,
- Allow shipping costs refund too,
- Handle full refunds for WooCommerce orders,
- Refund form builder,
- Text, textarea, checkbox, radio, select with description, CSS class, and additional form fields’ settings,
- Describe your refund and return policy, terms and conditions, or conditions for returns and warranty requests for WooCommerce orders with the form as well,
- Add privacy and refund policy checkbox,
- Include the terms and conditions text and conditions to accept,
- Describe the return policy and refund requirements of your WooCommerce store,
- Refund button for an order on the customer My Account page -> Orders,
- Refund form for an order,
- Withdraw the refund request with the cancel button,
- Refund Request management page,
- Decide about the refund status for a WooCommerce order directly from the Order Edit Screen,
- Add notes to the customer about refund request status change,
- Automatic emails after the refund request status change,
- Edit and customize the content of these notifications,
- Handle the refund communication and the process faster,
- Adjust the order returns with the plugin,
- Compatible with WooCommerce Subscriptions.
Visit Flexible Refund Docs to see all features of the plugin & how to set up a refund and return system for your WooCommerce orders.
PRO Features
Do you need more automation for WooCommerce refunds? You may manage the refund system automatically with Flexible Refund and Return Order for WooCommerce PRO.
See some of its features:
- [PRO] Enable the conditions for the refund button visibility,
- [PRO] Refund button for specific user roles, order statuses, product categories, products, and payment methods,
- [PRO] Partial refunds,
- [PRO] Change the refund type to an automatic WooCommerce coupon,
- [PRO] Auto refund to accept order refund requests automatically,
- [PRO] Hide the refund button after a specified time (days, weeks, months, years),
- [PRO] Additional form fields (Multiselect, Upload, HTML),
- [PRO] Add the privacy and refund policy checkbox and link to the terms and conditions page you set in WooCommerce,
- [PRO] Use as a WooCommerce warranty plugin,
- [PRO] Let customers upload files for warranty requests,
- [PRO] Benefit from your return and warranty management system for WooCommerce (with automatic refunds),
- [PRO] Use the Multiselect form field to collect data about refunds and returns,
- [PRO] Priority email support.
Upgrade to PRO Now →
Live Demo
Test Flexible Refund and Return Order for WooCommerce (free and PRO) in your free demo.
Languages
The Flexible Refund and Return Order for WooCommerce plugin is available in:
You may help us translate the plugin.
Docs
View Flexible Refund and Return Order for WooCommerce Documentation
Support Policy
We provide support for the free version in the plugin Support Forum. You may purchase the PRO to receive priority email support and all PRO features. Upgrade Now →
Flexible Refund and Return Order for WooCommerce in a nutshell
Flexible Refund and Return Order for WooCommerce is a plugin you need when you want to handle return and refund requests directly in your store.
The plugin helps you to add a refund form and allows your customers to request an order refund or return directly from the My Account page. Also, communicate about the WooCommerce refund with a customer by using refund request order statuses, notes, and emails. Add a privacy and refund policy (or terms and conditions) checkbox for users to accept to proceed with the refund for WooCommerce orders. Define conditions for returns and warranty requests in WooCommerce with the form fields and description.
The PRO version will help you handle the refund process automatically by setting conditions for refund button visibility, managing partial refunds, enabling auto refunds, hiding the refund button after some time, and choosing a new refund type (on WooCommerce coupon). You may also let customers upload a file for returns and warranty requests. Moreover, add a link to the privacy and refund policy page and your WooCommerce terms and conditions.
Roadmap
Let us know about more functionalities you’d like to see in the plugin 🙂
We may also focus on better compatibility with invoicing plugins.
Screenshots
Flexible Refund and Return Order for WooCommerce – plugin settings.
WooCommerce Refund Form settings.
Refund form field settings – refund reason.
Additional settings of the form fields – description and length.
Placeholder and CSS class for a field of the refund form.
Refund Order from My Account in WooCommerce.
WooCommerce Order Refund directly from My Account page.
Refund Request from the WooCommerce order edit screen.
Send refund order emails from WooCommerce automatically.
Manage Flexible Refund Emails.
Edit the content of the refund emails easily.
