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Plugin Description
Offer better customer support and generate more leads and sales. Help Dialog offers FAQs and keywords search as well as article previews and contact form all easily accessible in one widget.
How Will Help Dialog Assist My Customers?
- Users can help themselves.
- Users can contact you via a contact form.
- Help Dialog is available 24/7 outside of your business hours.
- There are easy-to-find support questions on every page or any page you choose.
How Will Help Dialog Improve My Business?
- No hourly monitoring of the chat.
- Easy to maintain and expand.
- Actionable results with analytics (PRO).
What exactly do you get with Help Dialog?
✅ 1. Create custom questions and answers (FAQs)
- Provide the best content and information tailored to your website pages.
- Add a Help Dialog to product pages, documentation and articles, the home page, and more.
- Share common questions across multiple pages.
- Customers can search all existing questions for answers on any page.
- Provide answers to the most common questions instantly, always 24/7.
✅ 2. Search FAQs, Knowledge Base Articles, and more
- Customers can search existing faqs, documentation and posts.
- Integrate search with Echo Knowledge Base
- Enable searches of posts and certain Custom Post Types.
✅ 3. Show compact Contact Us form
- Ensure that no customer will ever be left without an answer.
- Customers can contact you if they need help.
- Receive an email instantly whenever a user submits an inquiry.
- Track the pages on which a user submits an inquiry.
✅ 4. Customize Help Dialog widget
- Easily customize the widget, so it fits your website look.
- Choose a professional design or use a visual editor to build the widget from scratch without coding.
- Match your theme, branding style, and colors.
💡 KEY FEATURES
- Quick, five-minute setup.
- A lightweight and customizable widget that will work great with your branding.
- Ready-to-use professional designs and a visual editor to build them from scratch without coding.
- Supports RTL and WCAG accessibility.
- Responsive design that works with any theme.
💡 WHY CHOOSE HELP DIALOG?
- Innovative features and ongoing improvements
- Friendly and timely 24/7 support
- Integrated with Echo Knowledge Base
- Unlimited Help Dialog widgets and FAQs
See our Help Dialog documentation here
Use Cases
- Frequently Asked Questions (FAQs)
- Internal help for company employees and teams on an intranet
- External help for customers
- WooCommerce FAQs for products
- Product information for customers – good for e-commerce websites
- Supplemental information on standards and policies at government agencies
- Engagement of applicants and students at schools and colleges (eLearning)
About The Authors
We are the proud developers of the Echo Knowledge Base plugin and Creative Add-Ons for Elementor plugin. Write articles and documents faster and more easily using our powerful and elegant Elementor widgets.
Screenshots
Help Dialog overview
Search FAQs, articles and posts
Contact form
Custom Frequently Asked Questions
Article previews
Customize Help Dialog
Choose colors
Analytics (PRO)
