Help Metric Article Helpful Feedback Wordpress Plugin - Rating, Reviews, Demo & Download
Plugin Description
Help Metric Article Helpful Feedback lets your visitors tell you instantly whether your content is hitting the mark. A clean “Was this page helpful?” widget appears at the bottom of your posts, pages, or WooCommerce products. Visitors click Yes or No – optionally leaving a written comment – and you get a real-time picture of what’s working and what isn’t, right inside your WordPress dashboard.
No third-party services, no tracking scripts, no bloat. All data stays in your own database.
Why use Help Metric Article Helpful Feedback?
Most feedback plugins are either too simple (just a vote counter) or too complex (full survey tools). This plugin sits in the sweet spot: it’s quick for visitors to use, gives you genuinely useful data, and has the professional features – GDPR tools, rate limiting, email alerts, analytics charts – that serious sites need without paying for a SaaS platform.
Key Features
Widget & Placement
- Easy Setup – works out of the box with sensible defaults; no configuration required to get started
- Gutenberg Block – insert the widget anywhere using the native block editor
- Shortcode – place the widget manually with
[hmahf_widget]in any classic editor, page builder, or text widget - Content Type Selection – choose which post types display the widget (posts, pages, custom post types, WooCommerce products)
- Per-Post Disable Toggle – hide the widget on individual posts from the editor sidebar without touching global settings
- Auto-Hide on Old Posts – optionally stop showing the widget on posts older than a set number of days
- WooCommerce Support – display the widget on product pages
Appearance
- 5 SVG Icon Styles – choose from Thumbs, Stars, Hearts, Faces, or Arrows with a live visual picker in Settings; icons update across the widget, feedback form, dashboard cards, and admin bar
- Customizable Text – change every text element (title, subtitle, button labels, success messages, form text) to match your brand voice
- Clean Design – professional, minimal layout that fits any theme without CSS conflicts
- Mobile Responsive – touch-friendly buttons, stacked layouts on small screens
- Accessibility Ready – full keyboard navigation and ARIA screen reader support
Feedback Collection
- Optional Written Comments – visitors who click “Not helpful” can explain why in a short text field
- Vote Change / Retraction – a “Changed your mind?” link lets visitors update their vote after submitting
- Duplicate Submission Prevention – cookie-based, IP-based, or open (your choice)
- Rate Limiting – server-side protection against spam (max 5 submissions per IP per hour)
- AJAX Powered – smooth experience with no page reloads
Analytics & Reporting
- Analytics Dashboard – overview cards showing total, positive, negative, and ratio stats; cards use your selected icon style
- 30-Day Trend Chart – pure CSS bar chart showing daily positive and negative counts over the last 30 days (no external libraries)
- Distribution Chart – CSS conic-gradient donut showing your overall positive/negative split
- Statistics Page – per-post feedback breakdown with sortable columns and date/post-type filters
- Feedback List – browse, filter, and search all individual feedback entries and comments with pagination
- CSV Export – export your statistics data with one click
- Admin Bar Stats – today’s feedback counts shown in the WP admin bar with your selected icons, visible to administrators at all times
Notifications & Privacy
- Email Notifications – get an email alert (including the visitor’s comment) whenever negative feedback is submitted; configurable recipient address
- GDPR Tools – configurable data retention period (auto-purge entries older than N days) and one-click deletion of all collected data
- IP Anonymization – IP addresses are masked in the admin feedback display
Developer-Friendly
- Three Action/Filter Hooks –
hmahf_widget_html,hmahf_before_feedback_submit,hmahf_after_feedback_submit - Translation Ready – fully internationalized with proper text domains
- No External Dependencies – no CDN calls, no third-party APIs, no tracking
Perfect For
- Documentation and knowledge base sites
- Blog posts and tutorials
- Help centre articles
- WooCommerce product pages
- Any content where knowing what resonates helps you improve
Customization Options
- Enable/disable the feedback widget globally
- Select which content types show the widget
- Choose from 5 SVG icon styles via a visual picker
- Customize all widget and form text to match your brand
- Choose duplicate-submission prevention method (cookie, IP, or none)
- Set cookie expiration in days
- Auto-hide widget on posts older than N days
- Per-post disable toggle from the editor sidebar
- Configure data retention period for GDPR compliance
- Set a custom email address for negative-feedback notifications
Feedback data is stored as WordPress post meta in your own database – nothing is ever sent to an external service.
Screenshots
Admin dashboard with overview cards, trend chart, and distribution chart
Settings page – General Settings with the visual icon style picker
Settings page – Text customization options for all text
Settings page – Form settings and GDPR
Settings page – Admin display and Email notifications option
Feedback list with search, type filter, and pagination
