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Plugin Description
Kommunicate is a human+bot hybrid platform customer support automation platform powered by generative AI, offering live chat, AI-driven chatbots, and the ability to communicate in multiple languages..
Benefits of Kommunicate WordPress Plugin and Live Chat plugin
- Easy Installation: Instantly deploy the bot on your WordPress site without any knowledge of coding.
- Made for you: Train the bot on your content with Kommunicate’s OpenAI’s GPT-4 integration.
- Multi-lingual support: Kommunicate supports more than 100 languages.
- 11X your engagement rate: You can increase visitor’s engagement with Chatbots and Live Chat by triggering contextual messages on different pages.
- Reduce 80% of your operational cost: Use Chatbots to answer and automate 80% of your customer queries.
- Provide 24/7 customer support: Chatbot can act as your customer agent and work without any coffee breaks. You can provide instant and spontaneous answers to your customer queries.
PRICING PLANS:
It’s easy to get results with Kommunicate chat widget. We have multiple plans for your growth. To try it out, you can get started with a free 30-day live chat trial. Check out our pricing page for more details.
15000 + customers across the globe trust the Kommunicate Chatbot and Live Chat plugin
Bridgestone, Santander, Rakuten, Accenture, KPMG, HDFC Life, and many other companies use Kommunicate’s generative AI-powered bot and Live Chat plugin to provide 24/7 customer support to their customers.
WordPress Chatbot plugin features that you love
- Codeless Chatbot builder with Flow Designer: Kommunicate is super easy to use. Anyone can build and deploy a chatbot on their WordPress site with Kommunicate.
- OpenAI GPT-4 Integration: Leverage OpenAI’s GPT-4 integration to train the bot on your FAQs, Help Center, Knowledge Base or any documents. Provide instant and accurate support to your visitors.
- Chatbot Templates: You can choose a pre-built Chatbot from our gallery and kick start your customer support automation.
- Smart Rich Messaging: You can use a plethora of rich messaging templates in your Live Chat to provide a smoother experience for your users.
- Codeless Chatbot integration: Integrate your Chatbots from major bot builder platforms such as Dialogflow ES & CX, Amazon Lex, IBM Watson, and deploy them in your Live Chat widget.
- Chatbot analytics: Analyze and optimize your Chatbot performance with the help of advanced analytics.
- Social media platforms integration: You can integrate your WordPress Chatbot with multiple platforms such as Facebook, WhatsApp, Line.
- Conversation Auto-Resolve: Automatically resolve the Live Chat conversations where users have not replied after a set time.
- Seamless Chatbot to human handoff: If your bot fails to answer your customer queries, then it will be automatically handed over to your human agent.
- Customized Live Chat widget: You can customize your WordPress Chatbot / Live Chat widget to match your website theme.
- Live Chat Welcome messages: Create custom and conditional Welcome Messages to greet your visitors automatically.
- Live Chat Away messages: Always be present for customers even when your agents are offline by configuring Away Messages.
- Live Chat Lead collection: Never let a lead slip away and gather contact details using in-Live Chat Lead Collection forms.
- Quick Replies: You can set up instant responses in Live Chat for repetitive and common queries to reduce response time.
- Waiting Queues: Provide a better experience to your user with the help of waiting queues in your Live Chat.
- Push Notifications: Set up interactive alerts for both your agents and customers for new messages in conversations.
- Fallback Emails: Get email notifications if you miss any messages from your users and vice versa.
Kommunicate’s Other advanced features
- Native SDKs: You can integrate Kommunicate WordPress Chatbot / Live Chat plugin in your apps with customized Android and iOS SDKs.
- Hybrid SDKs: Powerful and easy-to-integrate Hybrid SDKs for Ionic, Cordova, ReacNative, Flutter, and PhoneGap platforms.
- CRMs: You can integrate the Kommunicate WordPress Chatbot/ Live Chat plugin with multiple CRMs such as Zendesk, Pipedrive, Agile CRM.
- Zapier: You can connect your WordPress Chatbot/ Live Chat plugin with 2000 + apps using Zapier automation.
- All in one dashboard: Analyze and optimize your Chatbot, agent, and overall customer support performance.
And many more features, Right after you install the Kommunicate Live Chat plugin. You will be able to chat with your visitors. You can manage the conversations and configurations, create Chatbots, and many other advanced configs from a dedicated Live Chat dashboard.
Support
For support, please contact by initiating chat on our website or reach out to support@kommunicate.io.
Screenshots
Kommunicate plugin welcome page.
Kommunicate plugin settings page.
Kommunicate chat-widget.
Live chat.
CSAT ratings.
Greet your visitors automatically with customised welcome messages.
Show away messages to visitors when your entire time is away or offline.
Optimise your customer support using powerful bots analytics.
Kommunicate Helpcenter.
Customise the look and theme of your chat widget.
Build your own custom bots using AI-powered, no-code, and GUI chatbot builder.
Human-agent analytics.
Integrate your bot with kommunicate.
Welcome message.
