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Plugin Description
Live Chat Suite is enterprise level live chat software for websites, available to all. Our industry leading live chat platform
is simple to use and packed full of powerful features and customization options. Give your visitors the live chat experience they deserve.
Live Chat for your website
Our live chat is built for individual website owners to small teams and large enterprise. Handle more chats with more effeciency, increase sales, inbound leads and conversion rates whilst decreasing
churn rates on autopilot with chat triggers. Start 100% free Now.
Live Chat Features
Live Chat Suite is more than just chat. Double your sales, by chatting live to potential customers at the most critical time of the buying process. Our platform is packed full of unique features:
- Unlimited agents (1 agent, free version)
- Unlimited Chats
- Feedback, ratings and reviews system
- Agent Profile in chat widget
- Agent Bio, skills headshot, optional start ratings and chat counts
- Live Chat Analytics dashboard (With office/TV display mode)
- Live Visitor Tracking
- Fully brandable, customizable chat widgets and buttons.
- Shortcuts, hotkeys at team or personal level. (Speed up chats by saving popular responses as keyboard shortcuts, i.e. #returns
- Pre chat survey option
- Agent management system
- Goals, conversion tracking
- Chat triggers
- Sales triggers – Boost sales (example: Setup triggers on pricing pages to offer a coupon if the user has been on the page for 30 seconds.)
- Churn triggers – Reduce churn (example: Setup triggers on cancellation pages to offer the user a discount if the dont cancel.)
- Chat Transfers
- Chat departments
- In chat comments/ internal notes.
- Searchable chat/transcript history
- Visitors previous chats
- In chat visitor analytics, location, page flow data, previous chats.
More Live Chat Features Coming Soon!
- Live visitors session recording and playback
- Inbox – Unified inbox for all your messaging channel, facebook, twitter, linkedin
- Full website live tracking
- Video, phone and sms in chat widget
Screenshots
No screenshots provided
