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Plugin Description
Communicate with customers on your website with Messenger-powered chat. Chat Plugin is a chat widget maintained by the Meta Business that enables live chat on your website.
Whether they’re on their computer or their phone, website visitors will be able to message you anytime by clicking on a small Messenger chat bubble in the lower right corner of your site.
Key features:
- Website visitors can message you while browsing your site.
- Set up auto-replies and answers to common questions to serve customers when you’re not available.
- Continue the conversation with customers on Messenger even after they leave your website.
- Visitors without a Facebook Messenger account can ask you questions anonymously in Guest mode.
- Messenger’s familiar interface builds trust.
- No need to switch between apps to answer questions you get on the website.
Screenshots
Facebook Chat Plugin on your website
Facebook Chat Plugin on mobile view
Starting a conversation via the Chat Plugin
Facebook Chat Plugin settings page on first installation
Set your desired language, guest mode and customize the greeting text
Facebook Chat Plugin settings page after successful setup
