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Plugin Description
Milkcocoa Chat Support is a Web/Frontend developer-oriented live chat support plugin.
This plugin’s code is written in vanilla JavaScript, there’s no need additional framework(i.e. jQuery).
You can change UI styles, directly writing CSS.
NOTE: This plugin use Milkcocoa, BaaS platform for building realtime apps. You need Milkcocoa account(for free).
Features
- Frontend Centered: UI is written only in vanilla Javascript, PHP code is used for only account system.
- Customizable UI: you can change UI styles, directly writing CSS.
- Cloud based, host chat: built to ensure a fast message delivery without overloading your server.
- Customers start chat without signin.
- In-browser: browse your site and chat at the same time, resize or minimize windows when needed
- Secure: transportation was encrypted with TLS.
- Offline: reconnect automatically if disconnected.
Limit
Milkcocoa Free Plan has a limit on number of connections and messages.
- Connections: 20 users can simultaneously access chat.
- Messages: You can store up to 100,000 messages in a Milkcocoa app’s DataStore.
If you upgrade Milkcocoa plan, you can easily scale up to 2000connections.
About System
When you use this plugin, your site has external connection to Milkcocoa.
Before using this plugin, customers and operators automatically log in your Milkcocoa app.
Customers log in as anonymous user to Milkcocoa by uuid generated by uniqid(). Customers’ message data is stored to each Milkcocoa’s DataStore named uuid.
You(Operator) loggged in by WordPress user name and access all customers’ message data.
Don’t care about phoning home. Milkcocoa only access the following data.
- Your WordPress user name
- Chat message data
Screenshots
No screenshots provided
