WordPress HelpDesk & Support Ticket System Plugin – Octrace Support - Rating, Reviews, Demo & Download

WordPress HelpDesk & Support Ticket System Plugin – Octrace Support Preview - Rating, Reviews, Demo & Download
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Plugin Description

Octrace Support is a help desk & support ticket system plugin that helps manage your support requests with ease directly from your WordPress site.

Easy support requests management – Spend less time and effort on providing support for your customers and focus on your business instead.

Enjoy Quick and Simple Integration – Just copy-paste two shortcodes from the documentation into your website to start.

Features

  • Basic Support Functionality
  • Unlimited Support tickets
  • Unlimited websites
  • Ticket Attachments
  • Support Satisfaction Survey
  • Ticket Private Notes
  • Support Agents Roles & Permissions
  • Custom Support Statuses
  • Ticket Scheduling
  • Guest Tickets

PRO

Extend the basic functionality with Octrace Support PRO version, which includes the following extra features:

  • Email Support Module
  • Support Products Module
  • Automatic Tickets Assignment

Screenshots

  1. <p>Support Dashboard</p>

    Support Dashboard

  2. <p>Manage Support Tickets</p>

    Manage Support Tickets

  3. <p>Support Agents</p>

    Support Agents

  4. <p>General Support Configuration</p>

    General Support Configuration

  5. <p>Support Status List Configuration</p>

    Support Status List Configuration

  6. <p>Support Attachments Configuration</p>

    Support Attachments Configuration


Reviews & Comments