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Plugin Description
PeerBoard is a powerful modern community platform that enables embedded and fully white-labeled communities. With PeerBoard, both individuals and companies can build the community that their audience deserves.
PeerBoard’s WordPress plugin was designed to help creators, companies, or organizations build a successful branded community. Our WordPress plugin allows any WordPress user to embed a fully functional online community platform with just a few clicks.
Our plugin was designed to make community forum features accessible to any WordPress user, regardless of their level of previous website design experience. The entire plugin installation process and integration with your website takes just a few minutes, and requires no coding or technical knowledge.
If you do need any help, feel free to reach out to our team of support specialists. We are proud to support our users with free customer support!
Benefits of Having a Forum on WordPress Website:
- Connect With Your Customers: Stand out from the competition by talking, helping, and building personal and lasting relationships with your customers.
- Retain Your Members Long-Term: Foster the kind of valuable networks and strong connections between your members that keep them coming back.
- Generate Leads and Improve SEO with User Generated Content: Create a place where your users can share their own posts and read other people’s content. Search engines love question and answer search phrases. PeerBoard’s online community solution will draw prospects to your community from search engines. This will lead to increased dwell time, one of the factors that influences your website ranking on Google.
- Get Feedback: A customer community provides constant feedback on what makes customers happy and where their biggest pain points lie allowing you to improve product and processes.
- Create Advocates: Your community can help you identify, develop and reward advocates. PeerBoard’s native reputation lets you reward positive participation and provide advocates with the recognition they deserve.
- Increase Loyalty: A social bond and sharing of best practices will increase the value of your products and services. A branded community forum can drive repeat sales and lower churn. PeerBoard’s notification system and deep integration to your website keep customers coming back.
- Simplify Community Management: Consolidate your forums, ideation tools, Google Groups and other discussion platforms. PeerBoard makes it easy to create and manage multiple online communities across departments or product lines. Make your life easier by deploying one solution across the organization.
Main Plugin Features:
- Member Groups: Build subgroups, manage access, reward members with badges, and more. Automate any of your group management with our API or Zapier.
- User Profiles: Now every customer can showcase their expertise and the best content they created. Reward their contributions with badges and special privileges.
- Public or Private Spaces: Keep the community public or private and make it easy for members to use existing accounts. Accessibility settings make the community public or private. Use registration rules to enable members with an invitation to join.
- Powerful Built-In Tools: From rich user profiles to an intelligent newsfeed, PeerBoard provides users with powerful tools allowing them to create and scale their online community.
- Customization: PeerBoard is a premium, white-label community experience. Your community, your branding. Choose your own brand colors, add a custom domain, and own 100% of your member data.
- Language Support: Break the language barrier between you and your audience and host your community in one of the 15 languages supported by PeerBoard: English, Danish, German, Greek, Spanish, French, Hungarian, Italian, Japanese, Dutch, Polish, Brazilian Portuguese, Russian, traditional or simplified Chinese.
- No code integration: Embed the PeerBoard Plugin in your WordPress website, without coding or complex integrations.
- Real-time threads: Facilitate valuable in-depth conversations with multi-level discussions.
- Moderation Tools: Keep your members safe, and secure your brand reputation. PeerBoard helps you ensure that the community is free from spam, abuse, and harmful language.
- Intelligent feed: Our algorithm keeps members hooked with personalized, rich, and contextual content driven by members’ participation in groups, categories, and selected preferences.
- And much more: Real-time updates, a versatile admin panel and a full suite of powerful features.
PeerBoard Use Cases:
1. Professional Communities
A community is a great way to encourage social collaboration among employees or members of an organization. PeerBoard lets your employees have coherent and meaningful conversations within a private community.
- Collaborate: Let employees across departments, locations or time zones have meaningful discussions without creating constant distractions.
- Share Knowledge: Foster the kind of valuable networks and strong connections between your members that keep them coming back.
- Privacy Controls: Keep your community private and control access and permissions. Integrate to your access control system.
2. Private Social Networks
Tired of using traditional social media tools to connect with users and fans? Build your own social networking platform on your own website with PeerBoard.
- Break away from Facebook groups and Reddit forums: Building your own private social network allows you to deliver user-friendly content in a way that makes sense for your organization. Create an ad-free experience where your content doesn’t compete with other brands in user feeds and emails and where you have the flexibility to integrate with external services. Spend less time formatting posts for social media sites and more time building up your own online community.
- Control your own data: Big social networking sites require phone numbers, emails, and other personal information at signup. But marketers and advertisers working on the platform don’t get to see any of that. Users also may not want to share it in the first place. Whether you’re building a community forum or trying to control your brand, building a private social network allows you to determine what data you collect, why it matters, and who you share it with.
- Perfect for every niche: Social media platforms are great at connecting users, but they’re a standardized solution meant to fill every niche. With PeerBoard, you can customize the look, style, and scale of your forum so that messaging is clear and precise — without off-brand advertisement and algorithms getting in the way of a great user experience.
3. Product Communities
Gather community insights that improve functionality and interest for your products and services.
- Get critical feedback during product development: Customer feedback is a critical element of product development. Project stakeholders use it to gauge interest. Team members use it to add features, tweak designs, and determine how to talk about products with customers. Your product forum can serve as a communication platform to help you gain knowledge and improve your products.
- Crowdsource ideas and create customer advocates: Customers are more likely to engage with your products when they help build them. Using PeerBoard, you can crowdsource ideas, solicit feedback, answer questions, and more. By adding customer feedback to your product development roadmaps and incorporating valuable ideas into your building a more complete solution that your general audience can use.
- Improve your knowledge base: Whether your product is about to launch or has been on the shelf for years, you can always improve usability through support and knowledge. A community platform can serve as a support tool, allowing users to troubleshoot issues, consult support documentation, create user-generated guides and tutorials, and work together to solve their own problems.
PeerBoard vs. Legacy Forum or User Management Plugins
Unlike legacy plugins like bbPress and BuddyPress, which can be difficult to set up and customize, PeerBoard offers a modern experience that helps you deliver maximum value to your members.
Translations
- English – default, always included
- Russian – ru_RU
Screenshots
Community homepage. Give members a bird’s-eye view of the hottest posts, media, and messages in your community as soon as they log in.
Private spaces. Give people the exclusivity they need and encourage brand loyalty through private spaces.
Notifications panel. See all important updates such as new comments, replies, and mentions that are a click away from the homepage.
Complete white label. Add custom colors, logos, categories, and topics to deliver a fully branded experience for every user.
Robust user profiles. Allow your users personalities to shine through and help people find posts from their favorite contributors easily.
Rich content capabilities. Enable members to create long-form articles, post questions, suggestions and detailed comments.
Simple member management. Easily keep track of your community. Review members, change roles, add badges and restrict access from a single location.
No-code integration. Embed PeerBoard as a fully customizable page in your WordPress configuration in 10 minutes.
