Follow for free plugins, new theme releases and theme news
Plugin Description
Customer Support Request and Bug Capture Platform
Enhance the power of your favorite issue tracking tool by reporting visual and actionable issues and reducing bug turnaround time – all of this without leaving your web browser.
Redpen reduces the development and support costs by replacing the long, often mundane process of reporting issues and bugs with a mere single click! With Redpen, you not only save time reporting issues but also provide valuable diagnostic information and visual feedback to help the development team attack the problem. Connect it with your favorite issue-tracking service and boost your software team’s productivity and product quality like never before.
How it Works
Get started for Free
You can start a free trial here. No credit card is required.
Features
Smart Actionable Issues
No more communication fuss. Report visual issues that are actionable.
Redpen allows you to annotate and pinpoint issues anywhere on your web application and report meaningful visual issues.
Record Screen with Voice Comments
Reduce time in explaining the issue with long descriptions or repro steps.
Redpen helps you add your voice comments to the issue while recording the screen. The voice comments are added as the description of the issue created.
Browser Diagnostic Information
Skip the developer-tester back and forth to identify OS, browser and its version, screen size, etc while reporting the issue. Issues reported using Redpen will have all the essential diagnostic information required to not just identify the bugs, but recreate and resolve them as well.
Redpen captures all technical metadata like OS, browser information, etc.
Integrations
Comfortable with your favorite issue tracking service? Don’t worry, we go hand-in-hand with them all.
Connect flawlessly to your Jira site and leave the hassle of switching between your Jira board and your website to us. One-click on the extension, and we will take care of the rest.
Easy setup
No code, no hassle. Simply create the Redpen Widget by connecting it to your favorite issue tracking services to get started and install it in your store. Boost your team’s productivity in seconds!
File Issues in Jira using the following Redpen applications/tools:
-
**Redpen Widget
-
**Redpen browser extensions – Chrome, Edge, Safari, Firefox
-
**Desktop Applications – Windows, Mac
-
**Other
Downloads
Redpen – Downloads
Screenshots
Configure Redpen Widget in the website
Redpen Widget
Record screen with Voice Comments
