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Plugin Description
Help customers visiting your website make buying decisions in real-time by adding this live chat app. They can contact your sales agents with one simple click. Personal attention, answers, and receommendations will improve customer satisfaction and increase repeat business.
Build trust and relationship with your customers through immediate feedback and real-time conversations. Investment on interactive custom support via this live chat app can provide an immediate boost in your bottomline.
Rocket.Chat Live Chat plugin allows website visitors to chat with you directly. You can handle multiple incoming chats yourself, or assign them to your sales agents (even work-at-home agents).
Unlike other Wordpress chat plugins, Rocket.Chat Live Chat plugin works with the world’s most popular 100% open source chat server – Rocket.Chat. This means you can run and operate your own chat server and never have to pay any monthly fees to have Live Chat on your website. It also means that you are supported by a community of over 40,000 Rocket.Chat servers with hundreds of thousands of users worldwide in over 22 countries.
Rocket.Chat Live Chat plugin also has the following class-leading features:
- works great with visitors on mobile phones or tablets
- works great with on-the-go agents working from phones, tablets, or laptops
- customizable triggers to selectively chat with high sales potential visitors
- support for selective redirect to multiple departments
- management dashboard based monitoring of call flow and chat activities
- form for message when no agent is available
- customization satisfaction survey after chat
- transfer to other agents
- confer with additional agents
There is no comparison, only Rocket.Chat Live Chat plugin offers:
- free, no cost, 100% open source chat server that you can run yourself
- file upload and download for support documents and photos
- live link support for video viewing within the chat
- built in optional geo-location
- knowledge base integration to enhance support services
- transfer to voice and/or video chat
- amazing extension possibilities through the use of intelligent “bots”
Don’t wait, try Rocket.Chat Live Chat plugin today; boost your bottomline and get rid of the old stale plugin that costs you dearly every single month.
Screenshots
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Registration form for customers
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View of the chat window
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Offline form for sending messages
