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Plugin Description
Rollerblade is a tool that you can use to easily create issue reports and tickets for your team, right from an in-line interface on your WordPress installation.
Here’s the Demo:
http://www.youtube.com/watch?v=s6NST466XTg
It’s the perfect solution for developers, designers, teams, QA professionals and anyone that needs client feedback in a documented and easy to understand way.
Support
Our support portal is located at http://rollerbladeapp.com/support.
Screenshots
Activate the Rollerblade tool by clicking the icon. The icon appears only for the user roles you authorize in the plugin settings. (You can also show it for visitors that are not logged in, if you’d like).
After activating the tool (one click) the client then gets a tool tip instructing them to click and drag anywhere on the site. Even your clients that have trouble using Facebook will be able to use this tool.
The comment box pops up automatically and the client just starts typing. They click submit and their job is done. Seriously…anyone can use this tool on the front end.
After submission, a ticket is created and you get an email notification with all of the details and the screenshot attached to it.
The ticket interface shows you the ticket number, URL, reporter, date and status. (We’re currently prioritizing feature requests for the tickets interface so let us know what you want next).
Tickets provide the screenshotted area plus the surrounding area so you can always see the clients’ selected part of the page IN CONTEXT, reducing confusion.
You can select who gets notified of new tickets and ticket updates in your Rollerblade account settings.
The Rollerblade settings on your Wordpress site are where you link your Rollerblade account and decide which user roles will see the Rollerblade feedback tool.
