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Plugin Description
Ruby Help Desk is a WordPress plugin which works as a customer support platform. The plugin includes many features such as Frontend submissions, ticket attachments, Knowledgebase, and statistics.
Screenshots
Front site single ticket view.
Front site ‘My Tickets’ page, where customers can view their tickets history,
‘Submit Ticket’ page where customers can send their tickets to the support team
The Admin dashboard widget with the Help Desk statistics and recent tickets list.
Managing tickets in the dashboard.
Managing tickets statuses in the dashboard with the ability to assign a different color for each status.
Custom Fields builder for the Submit Ticket page.
