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Plugin Description
Service Tracker is a job or service tracking tool meant for the business or organisations who have build websites with WordPress and would like to manage service/works.
After activation of the plugin, you’ll find Services on the WordPress admin screen menu. The services or jobs can be added in the admin. With Service Tracker, you are no longer need to manually manage the jobs assigned to staffs, technicians or workers. This tool allows their employees to add a job or work, link the work to a customer, assign a worker or technician , set a booking time and finally update status on job progress.
All features
WP Admin or Manager will be able to:
- Add Service Requests (it can anything related to job or work)
- Add and select the customer who requested the work and assign a job to a suitable worker.
- elect a date and time the job has to be completed.
- The worker can keep track of the works assigned to them and update the status + add additional notes about the work.
- Under Users> Add new user. Plugin adds a new role ‘technician’. So when a user is created select role ‘technician’ for the worker and ‘subscriber’ for the customer.
- That’s it. Now you can add a service, select a customer, assign it to the technician, select date and time of the work, update the service or work status.
For more detailed information, please refer to the page (https://bucklit.com.au/products/service-tracker/).
[Installation Video] (https://youtu.be/bSj5gJ6aW9I)
[Configuration and Working Video] (https://youtu.be/hjSnbAEHg58)
Screenshots
User Listing- Adding a Technician
User Page – Adding a Technician or Customer
Services Listing – List of Services
Service Details Page – Service Title and Description
Service Details Page – Service related form fields
