Seyaq – AI Shopping Assistant Wordpress Plugin - Rating, Reviews, Demo & Download
Plugin Description
Shoppers leave when they can’t find the right product or get a quick answer about a size, stock or delivery — and most questions come when nobody is there to reply. Seyaq – AI Shopping Assistant answers every shopper on your WooCommerce store, day and night, in Arabic or English. It finds the right products, answers from your own catalog and policies, and fills the cart, so more visits become orders.
For your shoppers
- Finds the right product — understands budgets, sizes and colours, compares products side by side and suggests gift ideas.
- Photo and voice search — shoppers can send a photo of what they want, or just speak.
- Live voice conversations — one tap and shoppers talk with the assistant out loud, in Arabic or English, as in a phone call; products and cart cards appear on screen as it talks.
- Answers from your store — products, prices, stock, shipping and returns, from your catalog and the store information you publish.
- Fills the cart — product cards with one-tap Add; the assistant adds items, changes quantities and applies coupons once the shopper confirms.
- Straight to checkout — hands over to your own checkout with the cart ready, with your own payment methods.
- Help with orders — signed-in shoppers see their orders, tracking and downloads; guests confirm an order with a one-time code.
- Arabic and English — replies in the shopper’s language, right to left included.
For you
- Track assisted orders and revenue — with average order value and conversion, day by day.
- Learn what’s missing — questions your store information doesn’t answer yet and products shoppers looked for but couldn’t find, with a button to add the missing information.
- Save time — product, order and delivery questions are answered around the clock; returns, order issues and anything else reach your team as requests in WordPress.
- Make it yours — the assistant’s name, avatar, colours, greeting and starter questions, with a live preview before you publish.
- Stay in control — draft, preview and publish changes, switch features on or off, pause the assistant at any time, and give your team access by role.
- Simple to manage — manage your assistant inside WordPress and your subscription on Seyaq.
Fast and safe for your store
- The assistant’s launcher loads after your page, and the full chat panel loads only when a shopper opens it.
- Checkout and payments stay on your store. The assistant never asks for card details and hides them if a shopper types them.
- Every cart change is confirmed by the shopper.
- The assistant’s font (IBM Plex Sans Arabic, SIL Open Font License) loads from your own site, never from a font service.
Every plan has unlimited products. The Free plan gives 100 AI replies and 25 photo searches a month and a one-time 5-minute voice trial, one store per Seyaq account, no card; sales analytics come with the free trial and every paid plan. The 14-day free trial needs no card either; adding a card during the trial keeps a paid plan on when it ends. Each store has its own subscription; plans and billing are on seyaq.ai.
External services
This plugin connects your store to Seyaq (https://seyaq.ai), a service operated by Seyaq LLC that runs the assistant. Nothing is sent before you click Connect, and Seyaq never receives card details, passwords or WordPress cookies.
- When you connect. Your site’s address and name, your WordPress user id and login name, the plugin version, an installation id and whether the site is live or staging go to seyaq.ai to link the store to your Seyaq account.
- While connected. This site sends api.seyaq.ai your published products (titles, descriptions, prices, stock, images, categories and variations), the store information you publish, and a status each day and after relevant changes: WordPress, WooCommerce, PHP and plugin versions, language, currency, time zone, shipping countries and the payment methods and extensions found. For orders the assistant helped with it sends the order id, status and totals, and once a day the store’s order count and revenue — never customer names, addresses or contact details.
- When a shopper uses the assistant. Their browser sends api.seyaq.ai their messages, the photos or voice messages they send, their cart lines and delivery country and anonymous usage events, under an anonymous session (and, as with any web request, their IP address). Their orders, addresses and account details stay between their browser and your site. Seyaq uses AI providers to write the answers.
- Live voice conversations. When a shopper starts a voice conversation, their browser connects directly to OpenAI’s realtime service through a call Seyaq opens with its own key, and their voice streams there for the length of the call only; the assistant’s voice comes back the same way. Seyaq keeps what the shopper asked about the store and the answers, like typed messages, and never the audio. OpenAI terms: https://openai.com/policies/terms-of-use — privacy policy: https://openai.com/policies/privacy-policy
- Team, support and billing. Linking a WordPress user sends its id and login name; support requests send what you write; subscription links open seyaq.ai with a one-time token.
- Privacy and removal. WordPress’s Export and Erase Personal Data tools fetch or delete a shopper’s assistant data at Seyaq; deleting the plugin tells Seyaq to stop accepting this site’s key.
Terms of Service: https://seyaq.ai/en/shopping-assistant/terms
Data Processing Agreement: https://seyaq.ai/en/shopping-assistant/dpa
Privacy Policy: https://seyaq.ai/en/privacy
Screenshots
Shoppers ask in their own words; the assistant recommends products from your catalog, with prices and stock.
Photo search: a shopper sends a picture and gets matching products from your store.
Adds to the cart once the shopper confirms, and suggests what goes with it.
Compares products side by side, in plain words.
On a product page it answers about that product and suggests the right accessory.
On the phone: the same assistant, with camera, voice message and live voice.
The Overview in WordPress: assisted orders, revenue and what shoppers ask.
Make it yours: name, icon, colours and greeting, with a live preview of the assistant.
Conversations, with the products each shopper saw and what was added to the cart.
Shopper requests — returns and order questions — reach your team.
