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Plugin Description
Smilee Chat is a powerful tool to connect with your customers
Engage your website visitors into paying customers with Chat, Co-Browsing and Video communication features.
Smilee Chat plugin for WordPress is easy to install and configure. It has a growing list of features and the constant support.
Our features
- Easy installation: The chat can be installed using a WordPress admin widget or installing the code manually into your WordPress pages using the admin panel.
- Mobile ready: Fully responsive design and mobile ready interface.
- Co-Browsing: The easiest and technically most advanced way to guide your online customers. See what they are seeing in your webpages.
- Voice/Video connection: When writing is not enough. Instant video connection without any plugins, directly between you and your customer.
- Installs Instantly: The live chat button will appear on your WordPress site upon installation/activation of this plugin.
- Proactive Chat: Enable proactive chat to trigger chat automatically with a visitor after a defined number of seconds.
- Chat Broadcast: All your online chat agents are notified of an incoming chat and can accept the chat based on their availability.
- User/Agent is Typing a Message…: Now you don’t need to wonder if the person you’re chatting with is even on the other end! Formilla.com Live Chat keeps visitors and agents informed if the User or Agent is typing a message. This improves usability and makes conversations more enjoyable.
- Desktop Notifications: Make sure you don’t miss any chats by enabling Desktop Notifications to see an alert box displayed every time you receive a chat.
- Modify Banners, Colors, and Themes: Smilee Chat software allows you to customize your chat widgets to match your site’s brand. Change the color of the chat button/widget, title and welcome messages. Upload your own logos/images to use in your chat box header.
- Chat Button Location: Easily move the position of the “Chat with us” button to the bottom left or right or on the right side of your website with our customization options.
- Multiple Live Chat Agents: Our packages allow you to add multiple chat agents to your Smilee Chat account to support incoming live chats from your customers. Standard includes 3 users and Pro 6 users. See more at https://smilee.io/en/chat-software
- Offline Form: in Smilee Chat software you can choose to automatically display an “Email us” button on your site when you’re unavailable to chat. You can manage offline messages through your preferred email client. If you choose not to show offline form there will be no chat widgets visible on your website while you are offline.
- Export Chat Data: Smilee Chat software allows you to export your customers’ chat data and content.
- Visitor Technical Info: Smilee chat agent UI shows you the location and technical details about your customer such as location, browser, platform, device. You can also view visitor info during a chat session.
- Chat Transfer (Pro): Transfer a chat message back and forth with other available agents.
- Teams (Pro): you might want to have separate teams in different parts of your website.
- Chat History (Pro): Access your live chat history by defining the rules who can access them.
- Advanced Customization (Custom): Smilee Chat software allows you to customize the chat widget’s appearance completely by ordering the Advanced Customization package. You get access to the CSS for the chat widgets to make them perfectly fit your brand and websites look and feel!
And if you want us to take care of your online customers, just contact us or read more at https://smilee.io/en/chat-service
Smilee Online Experts: Let our online experts convert your website visitors into customers. The Smilee online experience is based on broad expertise, business skills, and a Smilee attitude. We ship smiles and better online results to you, always.
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