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Plugin Description
Smooch is a messaging platform for apps and websites that allows you to communicate with customers in real-time. It’s the simplest and quickest way to have personal, rich conversations with visitors of your WordPress website.
This WordPress plugin offers a seamless one-click integration of our messaging platform and will add the web plugin at the bottom of your website. You reply to customers using your favorite tool of choice – like Slack, Front, HelpScout, Hip Chat, or Zendesk.
Smooch enables you to:
- Start conversations with automated messages: Proactively send targeted messages to your visitors triggered by behaviour and actions on your online store.
- Connect with the tools you love: Smooch integrations – like Front and Slack – bring your customer and team communications together, in one place. It also works perfectly with HelpScout, Zendesk, and even regular old email.
- Collaborate as a team: Our integrations bring your customer and team communications together in one place making it easy for your whole team to convert visitors into customers.
- Get insights on your visitors: See detailed information about every visitor that starts a conversation, helping you provide fast personalized answers. You can even track your own custom properties.
- Customize the widget at your will: Languages, colors, CSS. You’re in control to make it look the way you want.
- Integrate with Stripe to collect payment from your users and sell products or services – directly from within the conversation.
Screenshots
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