Sublex Chat | AI Customer Support Assistant And Chatbot Wordpress Plugin - Rating, Reviews, Demo & Download
Plugin Description
Sublex Chat answers your customers’ questions using only what your business has told it — your website, your documents, your own answers. This plugin puts that assistant on your WordPress site.
It is deliberately small. It adds one script tag to your pages and nothing else: no stylesheet, no jQuery, no block editor assets, and not a single extra request for your visitors. That tag is the same one you could paste into your theme by hand. The plugin exists so you do not have to, and so it survives your next theme update.
The other reason to use it: your chat window’s colour, wording and shape live in your Sublex Chat dashboard. Pasted by hand, those settings are frozen into the tag, and changing one means pasting it again. With the plugin, you change it in the dashboard and this site follows on its own.
What it needs
A Sublex Chat account and an assistant. You can create one free at https://sublexchat.com — the assistant reads your website and is answering questions within a couple of minutes.
What it sends, and where
This plugin talks to sublexchat.com and to nowhere else, in two situations.
When you connect the site with a code, once:
- Sent: the code you typed, and this site’s own web address.
- Received: your assistant’s public key. Your site’s address is added to that assistant’s allowed list at the same time, which is the whole reason a code is easier than pasting a key.
Twice a day, and whenever you save the settings screen:
- Sent: your assistant’s public key, and this site’s own web address.
- Received: what your chat window should look like, and whether this site is on your assistant’s allowed list.
Nothing about your visitors, your posts, your users or your email address is ever sent. Your visitors’ browsers load the chat itself directly from sublexchat.com, exactly as they would with a pasted tag.
The chat window’s own privacy policy and terms are at https://sublexchat.com/legal/privacy and https://sublexchat.com/legal/terms.
What it does not do
- It does not add a dashboard to WordPress. Your conversations, knowledge and billing stay in one place.
- It does not collect anything about your visitors on your server.
- It does not show notices, upsells or reviews prompts anywhere outside its own settings screen.
Screenshots
The settings screen. Paste a connection code from your dashboard and it fetches your key and adds this site to your allowed list in one go.
Hiding the chat window on chosen pages, by ID, slug or web address. The screen names the pages it is keeping it off, so you can see the setting took.
The chat window answering on a real site, from that business’s own pages.
Every question the assistant could not answer, most asked first. Write the answer once and it never goes unanswered again.
