Sulado Odstúpenie A Reklamácie For WooCommerce Wordpress Plugin - Rating, Reviews, Demo & Download
Plugin Description
This plugin adds two compliant consumer-rights flows to a WooCommerce store: an online contract withdrawal (online odstúpenie od zmluvy, per § 20a of Act No. 108/2024 Coll. on consumer protection, effective 19 June 2026) and an online warranty claim (reklamácia, governed by the defect-liability rules of the Civil Code, Act No. 40/1964 Coll., with the claim handled per Act No. 108/2024 Coll.). Customers complete the right form from their account or a public page; the store gets a structured record, e-mail proof on a durable medium, and a printable/PDF protocol. The source language is English; UI translations are shipped for Slovak, Czech, German, Polish and Hungarian.
Key features
[oodz_odstupenie_od_zmluvy]withdrawal form with the exact statutory “Confirm withdrawal from contract” button and an automatic 14-day period check.[oodz_reklamacia]warranty claim form with secure photo upload (real MIME validation, incl. HEIC) and 30-day statutory deadline tracking (daily cron reminder).- Works for guests too – order ownership verified by the order e-mail or postcode; logged-in customers pick their order from a dropdown.
- My Account “Returns & claims” tab listing eligible orders with inline actions and a per-order countdown of the days left to withdraw and to file a claim.
- Live deadline banner on the withdrawal form (green / amber / red) with a days-remaining counter.
- Customer confirmation e-mail (proof on a durable medium) + operator notification with defect-photo thumbnails; all native WC_Email classes.
- Server-side PDF protocol (claim number RK-YYYY-NNNN, seller details, statutory notice) rendered locally with full Slovak diacritics.
- Status workflows: withdrawals (New / In progress / Completed) and warranty claims (New / In progress / Resolved / Rejected) with method of handling.
- Native WP_List_Table admin lists under the WooCommerce menu: status filter views with counts, sortable columns, bulk actions, search (incl. invoice number and record ID), pagination; open-record count badges in the menu.
- Order integration: “Consumer rights” meta box and badge column, private order note + reverse link, HPOS and legacy storage.
- Dashboard widget with new / in-progress / near-deadline and all-time counts; silent anti-spam (honeypot + time-trap, no CAPTCHA).
- GDPR-ready: integrates with the WordPress personal-data export and erase tools, plus an optional data-retention auto-delete.
- One-click onboarding; settings live natively in WooCommerce > Settings > Súlad e-shopu (no extra top-level menu).
What the plugin does NOT do
- Automatic refunds or order status changes.
- Editing the terms and conditions or providing legal advice (handled by the operator / lawyer).
Screenshots
No screenshots provided
