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Plugin Description
Wordpress Help Desk Support Software
Creating a best-in-class Help Desk Support System is now as easy as writing blog posts – and free!
Our number 1 goal for this plugin is to reduce your support time and costs, and improve customer experience.
SwiftHelpDesk.com is free, and charges only for automation and other more advanced features.
We want to create the ultimate wordpress help desk support software system and welcome your feedback at http://support.SwiftCloud.io
** FEATURES **
- Knowledgebase Homepage with search
- Rich categories support with CMS-style controls
- Support ticket form creation, with ajax self-support to try and get the human to help themselves before opening a ticket.
- Live chat support (coming soon)
- Optional integration to reset passwords automatically for membership sites
Screenshots
-
Support Main Form, shortcode [helpdesk_knowledgebase]
-
Request Form Example, shortcode [helpdesk_form]
