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Plugin Description
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Full features needed for a private ticket system, setting and use in some minutes. Use for unlimited product, categories or supporter. Already pre-template, realtime report…etc.
Free for all.
Demo Sandbox
Video Overview System Ticket Support
Video How to use the Ticket for customers
Features
- Create ticket easy by input some fields
- Submit ticket on Front-End and register account at the same time
- Get notification via email when have new reply
- Already define automatic template response email, template tickets
- Already manager users
- Management categories, products
- Management all tickets
- Realtime report
- Can use for many support as you want, they are the same role
- Feedback customers – after ticket closed, system automatic send an email to user to get feedback about supporter.
- Supporter can create owner template
- Can predefine mail template – which use to send to customers.
- Current notes – Private note save processing ticket, what need to do, or…etc
Screenshots
Submit Ticket System Options: Basic Settings.
Submit Ticket System Options: Footer Settings.
Submit Ticket System Options: Register Settings.
Register user from Front-End
Create ticket from Front-End
Response ticket from BackEnd(Admin/Supporter/Leader)
Realtime report from BackEnd
Customers management
Supporter management
Manage Ticket Template(Admin/Supporter/Leader)
Predefine Mail Template(Admin)
My profile of user management
Listing tickets
