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Plugin Description
Vicodo takes live chat to another level. With the live video & chat plugin, you can run video meetings directly on your website. Your customers don’t have to install any software; you just start video calls in the chat window. Choose the easiest and the most reliable solution for customer support and boost your sales! Convert website visitors to your clients.
You must have a Vicodo account to use the live video & chat plugin. Start a 14-day free trial! Set up takes less than 5 minutes.
Enjoy high-quality, reliable, and secure video chat directly on your website.
TOP BENEFITS
1. LIVE VIDEO CHAT
With Vicodo, you don’t have to switch between tabs to schedule, run, and gather feedback after an online meeting. Everything happens directly in the chat window on your website. Your customers can enjoy video calls on the go using their mobile phones or tablets. You can present your products, answer their questions and build long-lasting relationships fostered by 1:1 communication.
Live video on your website adds personalization and human touch to your marketing activities and helps you engage visitors. Not ready for an immediate meeting? No problem, we cover traditional live chat as well.
2. LIVE CHAT
Using Vicodo live video & chat plugin, you can add a messenger-like experience to your website. Besides chatting, you can send and receive files and use quick responses – previously written messages that you can access with one click. If your customer needs more attention, switch to video within the same window. Do you need to escalate a case? Send a link to your personal booking page!
3. BRANDING
The widget you are about to use is fully customizable. Change window colors, define icon position on your website, write your texts, and make the widget fit your branding! You can also select when it should be displayed and on which pages. No coding required – you set up everything in Vicodo, checking the outcome in the live preview.
We support English, German and Polish.
Spanish, Italian, Portuguese – coming soon!
4. EASY-TO-USE
Your customers will appreciate the ability to join meetings just by clicking on one link. No installation – more conversion.
Vicodo account configuration is fast and easy. We deliver an all-in-one solution that doesn’t require installation. To create your account, go to the registration page and start your 14-day free trial. Besides using the live video & chat widget, you can:
- set up your personal booking page,
- synchronize Vicodo with your calendar (Google Calendar, Outlook, Microsoft 365, Exchange, Apple Calendar + many more),
- schedule 1:1 meetings, and invite customers via email or SMS,
- group calls coming soon!
5. CRM ELEMENTS
All messages you receive are listed on a dashboard where you can switch between customers’ cases, and add extra notes or custom fields. You have all information you need to help your customer in one place! You can also easily assign other agents to answer new messages. If you don’t want to miss any chat message, turn on notifications – we will send you an email or push notification.
6. ZAPIER INTEGRATION
You can integrate Vicodo with other tools and apps you already use. Enable Zapier integration in Vicodo settings and build powerful automation in no time.
… and many more! See the full list of Vicodo features.
PRICING
Start with a 14-day free trail!
Pricing starts from 29 € / month / user
Find out more about available plans.
Screenshots
No screenshots provided
