Vollstart Repair Desk Wordpress Plugin - Rating, Reviews, Demo & Download
Plugin Description
Vollstart Repair Desk helps repair shops manage jobs from intake to pickup. Customers get a QR code and check their repair status online — no more “Is it done yet?” phone calls.
Built for real workshops. Bike shops, electronics repair, cobblers, car workshops, phone repair — any business that takes items in, fixes them, and hands them back.
No cloud, no monthly fees. All data stays in your WordPress database. No external services required for core functionality.
GDPR-friendly by design. Customer data export, anonymization, and deletion built in.
Pro version available. A separate Vollstart Repair Desk Pro plugin with additional features is available at vollstart.com — see the Premium Features list below.
Perfect for
- Bike shops — track repairs, parts, and notify customers when ready
- Electronics repair — intake photos, work steps, QR status tracking
- Cobblers and tailors — simple repair tracking with pickup reminders
- Car workshops — device and vehicle management with recurring maintenance
- Phone repair — quick intake, status updates, QR code tracking
- Any repair business that needs to track jobs and communicate with customers
Core Features
- Repair management — create, edit, and track repairs with configurable status flow
- Customer database — contact info, repair history, customer numbers
- Device tracking — devices and products linked to customers and repairs
- Repair types — catalog with estimated duration, default pricing, and icon selection
- Work steps — checklists with time tracking, progress indicators, and auto-status
- Photo uploads — webcam, mobile camera, or file upload for intake documentation
- QR code — unique QR per repair, printable labels, camera scanner in admin
- Public status page — standalone URL or shortcode, customers check live status
- PDF documents — pickup receipts, device reports and customer reports (A4, ready to print)
- Messaging — communication between shop and customer per repair
- Email notifications — automatic emails on status change, new repair, customer messages
- Pickup reminders — automatic email reminders after configurable days
- CSV export and import — repairs, customers, devices, repair types, work steps
- GDPR tools — data export, anonymization, and deletion per customer
- Dashboard widget — open and total repair counts on the WordPress dashboard
- Bulk actions — change status, print QR labels, or delete multiple repairs
- Internal rating system — staff rate customers, average shown on customer card
- Device repair history — every repair linked to a device, visible in one click
- Mobile-friendly — responsive admin interface, works on phones and tablets
Premium Features
Everything in the free version, plus:
- Customer portal (PWA) — installable web app, customers see all their repairs, devices and unread messages in one place
- Cost tracking & billing — parts catalog, work items, hourly rate per staff member, time-based pricing per work step, invoice summary
- Invoice PDF — full invoice with line items, tax, business header, sent by email or downloaded as PDF
- PDF customization — paper size, font, margins, RTL direction, show staff names + status timeline on documents
- WooCommerce integration — turn a repair billing summary into a WooCommerce order with one click
- Parts inventory — stock levels, usage tracking, low-stock email alerts
- Global item catalog — reusable parts and labor items with price history and per-item statistics
- Custom email templates — HTML body customization for every notification (status change, new repair, customer message, pickup reminder)
- Warranty tracking — expiry dates per repair and automatic reminder emails before they run out
- Recurring maintenance — service intervals per device with cron-driven reminder emails
- Custom status definitions — add your own workflow steps with colors and icons, fully integrated into the status flow
- External rating system — ask customers to rate the repair via email link or directly on the public status page / customer portal
- Staff management — multiple team members with auth tokens, intake PWA for walk-in reception
- Remove branding — hide the Repair Desk credit link on public pages and PDF footers
Premium features require the separate Pro add-on plugin, available at vollstart.com.
How It Works
- Intake — Create a repair, snap photos, assign a repair type with estimated duration
- Track — Move through status flow, log work steps, communicate with customer
- Notify — Customer gets automatic emails and checks QR code for live status
- Deliver — Mark as done, send pickup reminder, track warranty
Languages
Vollstart Repair Desk is translated into 20 languages:
- English (default), German (DE/AT/CH), French, Spanish, Italian, Dutch, Portuguese (PT/BR), Hungarian, Polish, Czech, Swedish, Danish, Finnish, Greek, Romanian, Bulgarian, Chinese (Simplified), Japanese
All translations are included in the plugin. Community contributions welcome via the WordPress.org translation platform.
Links
Third-Party Libraries
This plugin includes the following third-party libraries, bundled locally within the plugin. No external CDN calls are made.
- DataTables v2.3.7 — Table sorting, filtering, and pagination — MIT License — Source
- DataTables Responsive v3.0.6 — Responsive table layout — MIT License — Source
- QRCode.js v1.0.0 — QR code generation in browser — MIT License — Source
- html5-qrcode v2.3.8 — QR/barcode scanner via camera — Apache 2.0 License — Source
- TCPDF v6.11.3 — PDF generation — LGPL-3.0 License — Source
External Services
This plugin does not connect to any third-party or external services. All data is stored locally in your WordPress database. No customer data leaves your server.
The optional Pro add-on plugin (sold separately at vollstart.com) connects to vollstart.com solely for license validation and plugin update checks. The free plugin hosted on WordPress.org does not make any external connections.
Screenshots
Repair dashboard — every job at a glance, filtered by status, with priority and unread-message badges
Repair detail — status flow, device and customer data, defect description and customer access code
Work steps — per-job checklist with time tracking and progress
Public status page — customers enter their code or scan the QR code to see live status and message the workshop
Device management — devices and vehicles linked to their owners and repair history
