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Plugin Description
Most of the support plugin create huge table to your connected database that can be slowdown your site, beware from them and we have focused on that in WP Support Desk. We used efficient algorithm that your site and system will be not slow down for this plugin for sure. You will love it for sure for its simplicity, Fully ajax based with Knowledgebase module and nice UI.
check out the plugin’s paid version.
Features
- Fully ajax based page load
- Ticket priority set
- Knowledge base module with category
- Multilingual Ready
- User Login form
- Unlimited Custom ticket field
- Departments
- Ajax ticket search
- Ticket validation
- Knowledgebase article voting
Features (More in the pro version)
- Send attachment with reply or creating new ticket (Add-on)
- Get reply by reading email (Email Fetch Add-on)
- Staff rating (Add-on)
- Many more feature coming soon
Please let us know your feedback, if you think something can be more awesome this plugin, we will added it.
Shortcode List
To use these shortcodes, just place the required shortcode(s) on your desired location.
- WP Support Desk frontend user panel [wpsd_ticket_manager]
Author
Developed by WP Neo
Screenshots
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Unlimited Custom Ticket Fields
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AJAX Powered
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Shortcode Based
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Markdown Editor
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File Attachment to Tickets (Pro Addon)
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Reply via Email (Email Fetch Pro Addon)
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Staff Rating (Pro Addon)
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Ticket Priorities
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Departments
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Knowledgebase
