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Plugin Description
Use Dialogity live chat on your WordPress site to listen to your customers and to offer superior customer experience.
Customers expect “now” service within five minutes of making contact online and a simple experience. Offer this kind
of superior user experience with Dialogity live chat for free.
Let customers send you instant messages directly by Dialogity live chat from your website without the need of registration
or sharing personal information if they wish to stay anonymous. Use Dialogity FREE live chat app. No spam. No Ads.
It’s truly free and always will be until 100 messages per month. To have unlimited chats you need a paid subscription.
Find out more about our pricing here.
Why to add live chat to your website
83% of consumers require some kind of customer support during the customer journey before they convert. And if their
questions or concerns are not addressed in time, 45% of customers just leave.
Don’t leave your customers alone. By live chat you can help them effortlessly at the exact time when they need it.
What makes Dialogity a great fit for you
Dialogity live chat plugin is designed with simplicity in mind to help small businesses to have real-time contact
with their customers. It’s simple to install and simple to use, and has all features required to serve your customers
with ease.
Features
Dialogity live chat tool is convenient help for your customers at the very time they need it.
- Increase your conversions by communicating directly with your website visitors in real-time.
- Be in touch with your customers any time from your computer as well as from your mobile.
- Live Chat is convenient help for your customers at the very time they need it.
The forever free plan has all the features small businesses need:
- Mobile responsive real-time chat
- Less than 5 minutes to set up with Dialogity WordPress chat plugin
- No credit card required
- Unlimited agents
- Add your company logo
- Adjust the design to your own brand, edit text fields and colors of the chat box and the chat button
- Customizable welcome message
- Capture leads email to continue conversation “off-line”
- Easy to use mobile friendly interface for both the admin and the website visitor
- Access historical live chat records
- Compatible with multi language sites, welcome your visitors on their own language
- Anonymity for your visitors
- Automatic pop-up of chat box
- Desktop and mobile notifications when a new live chat message comes in
- Email notifications when a new live chat message comes in
- Answer messages directly from email
- View missed live chats
- Reporting (visits, chats initiated, messages received)
- Include/exclude the live chat from appearing on certain pages
- GDPR compatible, visitors can access and manage the data stored about them
Screenshots
How chat works on the site
Admin page overview
Customization on the admin page
Managing conversations
WordPress plugin settings
