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Plugin Description
WordPress Free Customer Service Tools by OpenWidget
OpenWidget for WordPress is a free plugin allowing you to boost your customer engagement and build consistent customer journeys with the use of essential tools available for you out of the box:
- Contact Card, giving your customers the option to leave you a message that will be sent straight to your email;
- FAQ module, providing them with instant answers to all of the common questions;
- Product Cards displaying all of your latest deals or hot drops.
All of the above features are available for free, and with the AI-enhanced product onboarding and configuration, you can save both the time and effort that you would normally spend on configuring ecommerce software. The time that you can then use to focus on improving your customer service and closing more sales.
Automated onboarding
At OpenWidget, we believe the product should tailor itself to you and your brand, and it should do it automatically. To achieve that, we offer you an automated onboarding that will:
- grab your website’s screenshot so that you can, in real-time, check how the widget will look on your page;
- analyze the color scheme of your brand and try to pick the main color;
- use the gathered information to adjust widget’s theme automatically so that it matches your brand.
And all of that with just a click of a button.
AI-enhanced ecommerce personalization for WordPress
With OpenWidget, you can use our AI-enhanced product configuration features to set up all of the functionality available to you for free:
- Welcome message in our Contact Form;
- Products description in our Product Cards;
- FAQ module.
Welcome Messages feature leverages the advanced language capabilities of OpenAI to create a personalized and engaging greeting for your customers. All you need to do is to provide a few keywords describing what the welcome message should be about. With just a click of a button, our app will dynamically generate a unique message tailored to your specific context, whether it is the time of day, your store’s location, or information when you are available to answer your customers’ questions.
The same goes for our Product Descriptions feature that you can now enhance with the power of OpenAI. Instead of typing the whole text by hand, you can now give us a few phrases describing your product best, and we will do the rest for you. Or you can copy the description you have on hand and check if we can come up with something better.
But that’s not all! With our AI-enhanced FAQ, we are removing the struggle of typing the answers to the most frequent questions by hand. All you need to do is to provide us with common customer questions, a few keywords related to those, and we will generate the complete answers for you.
Notes
Requirements
The WordPress OpenWidget Plugin is available to you for free without any additional requirements except for the technical requirements listed at the beginning of this page.
Localization
OpenWidget for WordPress is currently available in English. You can translate the plugin into any language at translate.wordpress.org.
Documentation and Support
- For documentation and tutorials, visit our official Help Center.
- Check out our official website for more information about free customer service features.
About us
Building relationships with your customers is tough. With so many touchpoints handled by so many tools, anything that can go wrong will go wrong, right?
OpenWidget was made to fix that.
Driven by growth and powered by simplicity, it lets you get in touch with potential customers without getting lost in overcomplicated solutions.
We are a part of Text.com
A company focused on helping brands provide better customer service at scale by analyzing, enriching, and automating text communication. You can learn more at Text.com.
In addition to OpenWidget, Text.com ecosystem of products includes:
- LiveChat – a communication tool that allows you to chat live with your customers.
- HelpDesk – an online ticketing system suitable both for small businesses and enterprise clients.
- ChatBot – a bot framework for AI chat bots.
- Open Messaging Platform – create and monetize apps or build extensions for your own team.
- KnowledgeBase – a public Help Center widget
Screenshots
OpenWidget is a powerful WordPress plugin that enables you to provide direct customer support on your website. With this handy widget, your customers can engage with your support tools on every page of your website. OpenWidget includes a contact form, FAQ module, and product promotion card, all conveniently located in one user-friendly widget. With these tools at your customer’s fingertips, you can easily enhance customer service and boost sales of your products.
Connect with your customers effortlessly with OpenWidget’s contact form, easily accessible on every website page. Our basic yet effective online contact method makes it easy for customers to resolve doubts regarding your products or shipping, increasing sales and customer satisfaction. Don’t miss out on the opportunity to provide exceptional customer service with OpenWidget.
Make it easy for your customers to find answers to common questions with OpenWidget’s FAQ module, conveniently accessible as a widget on every page of your website. This feature lets customers quickly and easily locate the needed information without switching contexts or leaving your website. Let your customers find the answers they need, wherever and whenever required.
Maximize your product exposure and capture the interest of your store visitors with OpenWidget’s Product card. Our easy-to-use feature allows you to promote your products effortlessly, showcasing them in a stunning, scrollable carousel. With no special skills required, paste a link to your product and let OpenWidget generate a beautiful card.
