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Plugin Description
WooCommerce Live Chat
With the live chat plugin for WooCommerce by LiveChat, you allow customers to talk to you directly from your WooCommerce website. Address any questions instantly, and send prompt replies about shipping or return policies to give customers the confidence needed to complete a purchase.
The live chat plugin for WooCommerce by LiveChat combines a variety of features into one seamless interface:
– Set up automated messages to proactively contact customers when they get stuck on the checkout page.
– Increase customer engagement with one of the key features brought to you by LiveChat – chat invitations.
– Browse the archive, visitor analytics, and live chat surveys to discover sales insights.
Enrich the visual side of your store with our modern chat window, neatly looking eye-catchers, and chat buttons. Choose a theme, pick a color, display your logo, and add a lot more tweaks to your chat widget. Provide customers with a better shopping experience and increase sales using the live chat plugin for WooCommerce by LiveChat.
LiveChat comes with a built-in ticketing system to provide customer support after office hours. Manage all your offline communication without using any additional software.
LiveChat integrates with popular third-party apps, including Mailchimp, Zendesk, HubSpot, and more.
Live chat benefits
- Solve customers’ problems on the spot on the spot. Live chat is by far the quickest and simplest customer support channel.
- Increase sales and conversions. Simplify the buying process by answering your customers’ questions in real time.
- Provide convenient customer support by giving your visitors a direct and free option to ask for help.
- Use live chat to understand the needs of your customers better and increase average order value and sales.
- Manage products more effectively, maintain good relationships with customers, and stay ahead of your competitors by offering live chat on your WooCommerce store.
Place Live Chat Widget on your WooCommerce store
Engage website visitors in real time. Offer assistance, capture new sales opportunities, and close more deals thanks to our WooCommerce plugin. See your customer’s cart contents to increase conversions with returning buyers.
Usage
Install our live chat plugin to add a live chat option to your WooCommerce store. This will automatically embed the live chat code on all your WooCommerce store pages. Once you’ve installed LiveChat, download our desktop app for Windows or Mac OS. Use our web-based app if you prefer, with no additional software required to make it work. Chat on the go. Don’t make your customers wait and talk to them wherever you are, thanks to our iOS and Android apps.
Live Chat installation
With this WooCommerce plugin, there are many other features that can help you close more sales and satisfy more customers; you can see all of them here.
Notes
Requirements
The WooCommerce live chat plugin by LiveChat is free, but you need to be a LiveChat customer to use it. LiveChat comes with a free trial, allowing you to test the service for 14 days.
Take a look at LiveChat plans and features on our website. Provide on-site support and sell more with the WooCommerce live chat plugin by LiveChat.
Sign up for LiveChat
Localization
LiveChat – WP live chat plugin for WordPress is a fully translation-ready plugin. You can translate the plugin into any language at translate.wordpress.org.
Partner with LiveChat
You want to open a LiveChat account for a client? Expand your business offer by adding LiveChat in projects you run for your customers.
Check our Partner Program
Testimonials
We frequently have leads chat with us asking some qualifying questions, and then they eventually sign up online or over the phone. These are sales that we might not have had if LiveChat wasn’t an option (read more).
- Jamie Lowary, a sales lead at PATLive
At the moment, LiveChat remains the mostly used tool when it comes to contacting our support. Because of how easy we made it for users to access it, we help over 750 of them each day with an average satisfaction of 96% (read more).
- Michal Haze, Head of Customer Experience at Kinguin
Documentation and Support
- For documentation and tutorials go to our help desk article.
- If you have any more questions, start a live chat session with our support on the WooCommerce integration page.
- For more information about live chat features, FAQs and documentation, check out our website.
- If interested, you can join our community group here.
About us
Text Inc offers solutions to manage business communications, generate leads, and sell online. It allows companies to stay in touch with their customers anytime and anywhere – just the way they want. The product suite consists of LiveChat, ChatBot, HelpDesk, and KnowledgeBase.
The products serve more than 41,000 businesses from 150 countries. The company’s customer portfolio starts with small, private companies and goes up to Fortune 500 enterprises, including PayPal, IKEA, Allstate, CapitalOne.
The Text ecosystem
The ecosystem of Text products includes:
– LiveChat – a communication tool that allows you to chat live with your customers
– HelpDesk – an online ticketing system suitable both for small businesses and enterprise clients
– ChatBot – a bot framework for AI chat bots – official ChatBot plugin page
– Knowledge Base – a public Help Center widget
– Open Widget – free widgets for website – official OpenWidget plugin page
– Text Messaging Platform – chat platform for innovative teams
Press & Brand Assets
If you are interested in writing about Text products, take a look at the Text Press Office. Download our logo, screenshots, and other relevant assets.
Screenshots
Bring the best live chat for WordPress with you and help your online customers anytime, anywhere.
By talking directly with customers, you can collect real-time customer feedback, boost sales, and manage customer relationships with ease.
From the LiveChat dashboard you can monitor all traffic and actively initiate a chat whenever you feel your visitor needs help.
Customize all of the settings and messaging of your live chat widget to match the style and look of your brand.
LiveChat reports help you measure and prove the benefits of live chat for your sales and customer service.
