Tamik Live Reader Wordpress Plugin - Rating, Reviews, Demo & Download
Plugin Description
Tamik is a connector for the external Tamik telephone-assistant service. An active Tamik service account and company configuration are required; the external service may require a paid subscription. Installing this plugin alone does not provide a telephone number or AI calling service.
Features:
* Read-only WooCommerce product, caller and order lookups through separately authorized HTTPS REST endpoints.
* Authorized call lists, summaries, transcripts and on-demand recording playback.
* Persian date filters and Tehran-local display times.
* Business reports, service usage and included-minute information supplied by Tamik.
* Phone-based history and follow-up requests with internal notes, review and reopen actions.
* An independent connection for read-only store access and for company reports.
* Optional WooCommerce post-purchase feedback invitations and private support requests.
The plugin uses WooCommerce order APIs and declares HPOS compatibility. Caller-number grouping is a convenience and does not prove that all calls belong to one person or one order. The Tamik service must enforce caller identity and order-access rules.
External service: Tamik
Provider and destination: Tamik, https://app.tamikco.com
API base: https://app.tamikco.com/api/wordpress-reports/v1/
No report connection is established merely by activating the plugin. A permitted administrator explicitly pairs this HTTPS site using a one-time code generated in Tamik. Pairing sends the site URL and that code to the service. Subsequent authenticated requests send the site URL and a separate report credential in headers.
When the authorized administrator views or refreshes reports, the plugin sends the selected date range, direction, transfer or request-status filters and pagination. Phone-history views send the selected phone number. Presence badges on WooCommerce order screens may perform a deferred, bounded lookup using order billing phone numbers and date ranges after the page loads. They do not fetch transcripts or audio.
Opening a call sends its identifier and retrieves authorized call metadata, caller number, transcript and summary. Recordings are requested only when playback is chosen and are proxied through authenticated WordPress access. The plugin does not put recordings in the Media Library. It does not directly contact Google, OpenAI, Telegram or an SMS provider. Tamik’s server-side service and its subprocessors require separate service privacy disclosures.
Follow-up actions send the request identifier, current revision, chosen action, optional internal note and WordPress user ID to Tamik. These actions do not themselves place calls or send messages. Notes and request history are stored by the Tamik service.
Automatic post-purchase invitations are off by default. If the store enables SMS invitations or explicitly sends an invitation by SMS using its paired service, the plugin sends the billing mobile number, message, and deduplication key to the Tamik feedback endpoint. Tamik uses the company’s configured SMS provider. Email invitations use the site’s WordPress mail configuration. When a shopper requests private follow-up or reports an undelivered order through the feedback form, the paired Tamik service receives the order number, billing mobile number, and support note to open a case. Product ratings and review text are stored in WordPress for moderation. The store should disclose these uses to its customers.
The separate store-reader feature is activated by generating a read-only key and configuring it in the trusted Tamik company account. Authorized incoming requests to this site’s /wp-json/tamik-live/v1/ endpoints can query product information (name, price, currency, stock and URL), caller display name, and matching orders (order number/status/date/total/currency and line-item names/quantities). These responses can contain personal information. Orders, products and customers are not modified by those endpoints.
Connection secrets remain server-side: the report credential is encrypted using this site’s WordPress authentication salt and the store-reader credential is stored as a hash. Report access requires both manage_options and manage_woocommerce. Store-reader setup requires manage_woocommerce. Tamik additionally controls company and recording permissions.
Service terms: https://app.tamikco.com/terms
Privacy policy: https://app.tamikco.com/privacy
Support and deletion requests: Tamikco.ai@gmail.com
Active call recordings are retained for 30 days; call transcripts and summaries for 12 calendar months; closed follow-up content for 12 months after closure (recent activity/reopening may extend this period). Operational backup sets on the new service host follow a 30-day cycle. Financial/contract records are managed separately. Expiry is enforced by scheduled service maintenance.
Local data and removal
The plugin stores connection options and limited short-lived rate/presence cache data in WordPress. The optional feedback module also stores invitation state, delivery logs (including recipients and message content), opt-outs, and private follow-up information in WordPress. Call and service-side request records remain in Tamik. Deactivation does not erase settings or remote records. To revoke report access, use the disconnect control or revoke the connection in Tamik. Generating a replacement store-reader key invalidates its predecessor. There is no automatic remote-data erasure on uninstall; contact the service administrator about retention and deletion.
Source code
All plugin source is included in this package. The browser loads the human-readable JavaScript and CSS files directly from assets/. The files cited in review are assets/case-desk.js, assets/order-presence.js, assets/persian-date.js, assets/business-reports.js, and assets/dashboard.js. Edit these files directly. No compilation, minification, or build tools are required.
فارسی
تامیک، اتصال فروشگاه ووکامرس به سرویس منشی تلفنی هوشمند است. استفاده از امکانات سرویس به حساب فعال و راهاندازی شرکت در تامیک نیاز دارد و ممکن است مشمول هزینه اشتراک باشد.
در پیشخوان وردپرس، تماسها، خلاصه، متن گفتگو، ضبط مجاز، گزارش مصرف و درخواستهای پیگیری را ببینید. یادداشت و وضعیت رسیدگی از همینجا مدیریت میشود. کلید خواندن اطلاعات فروشگاه مستقل از اتصال گزارشهاست. مدیر فروشگاه باید مشتریان را از پردازش اطلاعات سفارش و تماس طبق سیاست رسمی خود مطلع کند.
Post-purchase feedback (optional)
Disabled by default. Only future transitions into Completed enroll automatically;
old orders require explicit preparation in the order screen. Sends use the store’s
own company SMS account configured in Tamik, and/or WordPress email transport.
Tamik does not charge for SMS. Provider acceptance is not proof of delivery.
SMS requires the existing paired Tamik connection and company case permissions.
The optional survey sends recipient phone, message text and an idempotency key to
app.tamikco.com. Only when the customer asks for help, the order reference, phone
and private support note are sent to that same store’s Tamik company case system.
The plugin stores invitation timing, secure tokens, full message logs, response
state and review-to-product mappings in its own WordPress tables. Product reviews
and stars are WooCommerce comments held for moderation; support text stays private.
An email transport accepting a message does not prove delivery or receipt.
One optional reminder stops after response or opt-out. Uncertain sends are never
automatically repeated. Optional thank-you coupons are independent of rating,
single-use and bound to the purchaser phone/email hash. Repeated purchases update
the prior review created through Tamik, with moderation required again.
Links expire after 180 days. The store controls its local WordPress backups and
personal-data retention. Uninstall does not silently delete customer feedback.
Action Scheduler (bundled with WooCommerce) needs a working WordPress cron runner.
Screenshots
No screenshots provided
