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Plugin Description
This plugin adds voice search to every wooCommerce store. Once the plugin is installed a microphone symbol is added to every search bar allowing the user to dictate their search rather than typing it.
This is particularly helpful for users on mobile devices. Being able to dictate the search terms greatly improves the mobile experience.
The plugin is FREE to use on Chrome browsers.
The plugin also supports all other modern platforms and browsers such as iOS, MacOS, Linux, Windows, Safari, FireFox, MS Edge etc. For browsers other than Chrome an external
speech to text service is required. This service is a paid service and requires a valid license key to be entered.
Without a valid license key the functionality is only available on Chrome browsers. All other platforms will NOT display voice capabilities.
To obtain a valid license key to support all platform and browsers please visit our web page and select a plan that suits your needs.
Simply go to (https://speak2web.com/plugin) and select your plan.
Amazon Web Services:
++++++++++++++++++++
speak2web is hosting its cloud services in AWS infrastructure. We are utilizing services such AWS Gateway API, AWS compute Services, AWS storage and AWS database services.
We post data to Amazon Web Services for storing user databases.
[speak2web APIs license activation and acces key generation:] (https://xxxxx.execute-api.us-east-1.amazonaws.com/V2)
[AWS Services:] (https://aws.amazon.com)
[The AWS privacy terms can be reviewed here:] (https://aws.amazon.com/privacy/)
IBM WATSON Cloud Services:
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speak2web is utilizing the following IBM Cloud Services as part of this plugin:
[IBM STT:] (https://www.ibm.com/watson/services/speech-to-text/)
[The Terms of IBM Cloud Services] (https://cloud.ibm.com/docs/overview/terms-of-use?topic=overview-terms#terms_details)
[IBM Cloud Service Privacy Statement] (https://cloud.ibm.com/docs/overview/terms-of-use?topic=overview-terms#privacy_policy)
Google Cloud Services:
++++++++++++++++++++++++++
speak2web is utilizing the following Google API Services as part of this plugin:
[Google STT:] (https://speech.googleapis.com/v1/speech:recognize)
[The Terms of Google Cloud Services] (https://cloud.google.com/terms/)
[Google Cloud Service Privacy Statement] (https://cloud.google.com/terms/cloud-privacy-notice)
Supported Languages
This plugin supports 130 different languges.
PLEASE MAKE SURE TO SELECT the languge that matches your web page.
Example languages supported:
* English
* German
* Portuguese
* Chinese
* French
* Japanese
* Korean
* Spanish
* Arabic
* Danish
* Dutch
* Norwegian
* Hindi
* Polish
* Russian
* and many more
Example Usage
- The microphone button added to the search form by the plugin.
- You can see a couple of examples right here: [Videos] (https://speak2web.com/video/)
CLOUD SERVICES USED / CLOUD APIs Called
This plugin accesses a number of cloud services to perform the voice dialog functionality. In general, the API’s accessed are either speak2web cloud services hosted in AWS or IBM Watson Cloud Services.
The detailed privacy implications can be found below.
Cloud Calls Issued by the Plugin
-
During Install / Setup –
The first cloud call will take place when the license key is being entered and activated. This call will invoke a speak2web cloud service to validate the license key and provision cloud resources for the AI
to be used.
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On loading of the plugin on a page –
Every time the plugin is loaded onto a page, a call is issued to the a speak2web service (hosted in AWS – AWS – API call to spea2web service) to retrieve a valid token to access IBM cloud services
-
when a voice request is being issued –
When the user clicks the microphone to issue a voice command, additional cloud calls are being placed to IBM Watson Cloud STT to transcribe the recorded audio
To process the request the plugin will call a speak2web cloud service to process the natural language request and prepare a response.
COMPLIANCE WITH LOCAL LAWS
THE USER OF THIS PLUGIN AND THE ASSOCIATED SERVICE IS RESPONSIBLE TO ENSURE COMPLIANCE WITH APPLICABLE LAWS INCLUDING PRIVACY LAWS.
speak2web is making an effort to ensure privacy of the users of this service. As such, this plugin and the associated service DO NOT correlate IP Addresses or other personal data like browser history etc. to
the transcript of the voice interaction. The speak2web does NOT store voice recordings, but we do retain anonymous transcript of the dialog in logs for a period of time.
More detail about the service utilized and the privacy statements related to these services can be found below.
Terms of Use and usage of 3rd Party Services
This plugin invokes a number of cloud services to perform the speech to text function (STT), analyses natural language requests and perform a natural dialog.
The services are all provided through your speak2web subscription service. By using the speak2web voice dialog-navigation service you also agree to the terms of use and privacy terms of the
following 3rd party services:
speak2web Voice Search Service:
++++++++++++++++++++++++++++++++++++++++++
This plugin requires a subscription to the speak2web [“WP Voice Search Service”] (https://speak2web.com/plugin/#plan)
The subscription give access to the speak2web voice service which is utilizing the 3rd party services listed above.
By subscribing to this service, the user agrees to the privacy terms of speak2web and the 3rd party services listed above.
VOICE RECORDING — CANNOT BE PERSONALLY IDENTFIED:
+++++++++++++++++++++++++++++++++++++++++++++++++++
The cloud service does stream audio data to the IBM Watson STT service while the recording is active, but we DO NOT keep a copy of the audio recording.
The transcript of the spoken request is being kept in logs for a period of time but CANNOT BE RELATED to the user it came from. The service DOES NOT track IP addressed or other
personally, identifiable data. The transcript remains anonymous in the logs and CAN NOT be associated with the person it came from.
[speak2web terms of use] (https://speak2web.com/voice-dialog-service-terms/)
[speak2web privacy policy] (https://speak2web.com/privacy-policy/)
Screenshots
Voice added to search field – Mic Symbol in the search field
Voice Search on Android
Voice Search on iOS
Config page
Floating Mic
Language Selection
