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Plugin Description
Provide your users with an instant support button using various support channels. Create a custom contact form and gather submissions directly on your site.
Why SupportBubble?
– A smooth customer experience.
– Capture more leads and messages.
– Collect customer feedback.
– Add a callback request form.
– Direct users to your social pages & grow your audience.
How does it work?
Your SupportBubble is accessible from the bottom-right corner of each page. When the chat button is clicked the user is presented with a menu of available support options, which you can fully customize to fit your needs.
Currently, SupportBubble has four support methods available:
- Custom Form
- Whatsapp Widget
- Messenger Widget
- Outbound Link
Custom Forms
Unlimited potential. No matter what kind of form you’re building, you can achieve it with our plugin. With an easy-to-use interface, you can add as many fields as you wish. And receive the submissions directly on your site without needing any third-party tool.
Available fields are:
- Single-Line Text
- Paragraph Text
- Number
- Email Address
- Date
- Time
- Phone Number
- Toggle (Pro)
- Dropdown (Pro)
For example, you create a simple contact form, a user feedback form, a callback request form, etc.
Whatsapp & Messenger Widgets
You can direct your customer to chat with you on their favorite platform. You can add different options with a different Whatsapp number, Facebook page, avatar, name, and average reply time. You also customize the welcome message to attract the attention of your visitors & increase the conversion rate.
Outbound Link
Direct your users to any URL you wish and grow your audience on various social platforms. With many options available:
– Facebook page
– Twitter page
– Instagram page
– Pinterest page
– Whatsapp
– YouTube channel
– Click to call
– Facebook Messenger
– Email
– Address
– Open hours
– WeChat
– Telegram
– Vimeo
– Spotify
– Itunes
– SoundCloud
– VK
– Viber
– Snapchat
– Skype
– Line
– SMS
– Tumblr
– Qzone
– QQ
– Behance
– Dribble
– Quora
– Yelp
– Amazon
– Reddit
– RSS
– Flickr
– eBay
– Etsy
– Slack
– Trip Advisor
– Medium
– Google Play (Google)
– App Store (Apple)
– Fiverr
– Shopify
– Gumroad
– And much more…
Prompt Messages
Display automated messages with typing imitation to attract more attention. You can add as many as you want.
Audience Targeting (Pro)
With our advanced audience targeting tool, you to show or hide certain support methods conditionally. You can target:
– Specific pages & posts
– Logged-in users only
– User Role (customer, subscriber, etc.)
– Time of the day (From hour x to hour y)
– Workday (Monday, Tuesday, etc.)
Get form submissions directly to your email (Pro)
When a form is submitted the message is sent directly to your email. And the conversation will continue with your favorite e-mail client. You can set a different email for each audience so that you can assign a different support agent for each form.
Screenshots
No screenshots provided
